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My comments still being treated as spam

  1. Hi,

    Despite 3 requests for assistance, my comments are still being treated as spam. I HAVE SENT THE FORM TO AKISMET and they told me the problem had been fixed but I am still unable to comment.

    I then let Akismet know the problem persists and they haven't got back to me. What can I do now? If I can't interact socially here I have to consider another platform.

    Scott

    The blog I need help with is heavymetaloverload.com.

  2. Hi,

    Like I said I've tried filling in that form already. And I've emailed Akismet. Is there a possibility this problem is cause by a virus? I've been getting lots of spam on my own site too.

    Many thanks

  3. Are you in the UK?
    Is you ISP either BT or Sky?

  4. you = your

  5. Yes, I'm in the UK and my ISP is BT.

  6. tellyworth
    Staff
    Jul 16, 2013, 5:45 PM

    If you’re in the UK, and you’re still experiencing the issue, please let us know, especially if you’re a BT or Sky customer:

    http://akismet.com/contact/

    We’re still investigating the underlying cause. It seems to be a network-related issue specific to some UK broadband networks and affecting only WordPress.com. If we can publish more details than that then we will.

    If you’re not in the UK then your problem is not the one being discussed in this thread. http://en.forums.wordpress.com/topic/i-cant-seem-to-comment/page/4?replies=113

  7. I'll give that another go then (mentioning BT this time!) You definitely don't think it's virus related? Should I run some scans?

    Thanks for your help! Much appreciated.

  8. I don't see any indication that this is virus related but then what do I know? I scan my computer regularly. You could even say I'm obsessive about it so my answer is you have nothing to lose by scanning your computer but I don't think the two are related.

  9. I scan fairly regularly too... but I'll give it another go just in case. Thanks again!

  10. I'm so sorry this has happened to all you bloggers. You're welcome and best wishes to you.

  11. I have been helped by Akismet; Mark, I believe said that the problem was resolved, but I still can't post comments on anyone's blog whether I have commented before or not. I did request a fellow blogger to check and see if my comment was in her spam folder which she did indeed find and then unmarked it. I can comment on her blog, but only her blog. This is disappointing. Thank you for your help. Take care. Oh, by the way, I am not a resident of the UK but of the USA.

  12. I didn't realize this thread was for UK only. I hope I didn't crash it. I would really like to see this problem resolved. Take care.

  13. Hi Ibria,

    It sounds like your having the same problem I am, at any rate. And the same response from Mark.

    I've resent my form to Akismet so if I get any updates I'll be sure to let you know!

  14. Hi hmoverload,
    Well, I heard back from Mark and it is officially fixed. I tried it and it works! I am so glad. Thank you Mark at Akismet for fixing the problem. I hope that your issue gets resolved soon. Take care and God bless you.

  15. Hooray! All Automattic Staff, including Akismet Staff rock!

  16. Hi Ibria, so pleased that's been fixed for you. All the best! Hmo :-)

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