Need help? Check out our Support site, then


My problem with comments, not resolved yet...

  1. Hi,

    About this problem I set post yet 29.11.2013. but no one from the WordPress staff did not help me. Here's that post:
    http://en.forums.wordpress.com/topic/problem-with-comments-6?replies=7#post-1547094
    where I thoroughly explained my problem with the comments.

    As you can see, one of WP engineers told me that is about some bug:

    "I've just reported this bug to our developers. I'll contact you once it's fixed".

    But unfortunately my problem with the comments still not resolved.

    Briefly, once more... In each article and pages I broke comments into pages after 80 comments per page. But, as an example, let's say that one article has 180 comments, and when you click in that 180 cooment (also ... 81, 82, 83. ... 128... etc.), WP system do not switch to this comment, but in some another comment in on the previous page of comments. I checked, It is all the same in any pages that there are more than 80 comments.

    Anyway, is it possible somehow to help me, to fix this bug?

    Thanks in advance...!

    The blog I need help with is dzonson.wordpress.com.

  2. Hi Johnson,
    I'll tag this for staff attention. Thanks for referencing your other thread so staff has an easier time figuring out what you're talking about.

  3. Hi bobdavcav,

    I appreciate that.

    Thanks.

  4. Hi there,

    Our developers looked into and were able to fix it a little while back. I looked through your recent comments widget and found that the comments were all within one page still, and they were linking to the correct comment unlike before. Can you show me the link where this is happening? I can forward that onto our team to further investigation.

    Thank you!

  5. Hi gracejiyoung,

    As I said
    " In each article and pages I broke comments into pages after 80 comments per page. But, as an example, let's say that one article has 180 comments, and when you click in that 180 cooment (also ... 81, 82, 83. ... 128... etc.),, but in some another comment in on the previous page of comments. I checked, It is all the same in any pages that there are more than 80 comments".

    Now, a few minute before, I wrote 357 comment on this article: "Небојша на Забрањена историја Срба!" That 357 coomment is now on the top of my blog! Go click on it, and you will see, the WP system do not switch to this comment, it must be on
    fifth (5) page of comments, but when you click on this comment, the WP system goes to the third page os comment, but it must be on fifth page of comment.

    Thank you to our efforts to help me...!

  6. Hi there,

    Thanks for the clarification. I found the link you are talking about it. I will report this to our team.

    Sorry for the inconvenience!

  7. Hi gracejiyoung,

    No problem..
    Thanks...!

  8. Hi there :)

    So I spoke with our team and currently the issue will need some time to investigate. Unfortunately, I cannot give you an exact timeline as our developers are not sure how long it will take to fix the bug. However, we are aware of this, and we will keep track of it as more users report this.

    I will try and update you as I hear them as soon as possible!

    Thanks again for the report!

  9. Hi there :-)
    Ok, no problem.
    Take a time for solving my problem.
    Thanks all of you WP staff..!

  10. You're welcome!

    Cheers!

  11. Cheers!

  12. Hi there,

    Time's goes on...
    Is there any hope that my problem will be solved?

    Thanks

  13. Hi there,

    I haven't heard any updates yet, but when we do I'll let you know asap.

    Thanks!

  14. Ok,
    Thanks...!

  15. Hi there,

    Again...

    Time's goes on...
    Is there any hope that my problem will be solved?

    Thanks.

  16. Unfortunately, I cannot fix the issue for you. But, our developers will let me know once they have solve the issue. Some issues can be solved right away and some can take awhile. I'm sorry there's not much more that I can say. But, once they do fix it, I will let you know as soon as possible. We are aware of this. :)

  17. ОК.
    Thanks.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags