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My site is not available

  1. I just tried to go to my site and I got an error message saying my site is not available.

    "The server at http://www.parkstreetbb.com can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network."

    It has worked perfectly for 6+ months and nothing has changed. Please help!

    The blog I need help with is parkstreetbb.com.

  2. We provide support only for blogs being hosted WordPress.COM and not for WordPress.ORG software installs. You are posting to the wrong support forum.

    WordPress.com and WordPress.org are completely separate and different http://support.wordpress.com/com-vs-org/

    If you don't have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

  3. The webpage was created on wordpress.COM not wordpress.org. WordPress.COM is where the site is hosted, only the domain name was registered elsewhere. An old version of the website was hosted by a random web hosting company, but this was changed to wordpress.COM during Jan or Feb of this year to a wordpress hosted site.

  4. Domain Name: PARKSTREETBB.COM
    whois
    Although parkstreetbb.com has been registered, it is not using WordPress.com nameservers.

  5. If the domain name purchase has not been renewed and has expired that could explain the issue.

  6. This is Google's cache of http://parkstreetbb.com/directions/. It is a snapshot of the page as it appeared on 11 Jul 2014 23:05:29 GMT.

    I'll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  7. It was working fine just a few days ago. The domain expires in November, but I see that there was an update made on 2014-07-21, sO i guess I'll have to check with the site where the domain was purchased. Thank you for you help.

  8. When you are domain mapping your must pay the registrar for the domain name annually and also pay WordPress.com for domain mapping annually. Please do check and note that I did tag the thread for a Staff followup as well.

  9. I'm checking with my domain provider since the domain does not expire until November. I bought the wordpress subscription in Jan or Feb 2014, so it shouldn't be expiring yet.

  10. Okay then Staff will have to assist with sorting this out.

  11. Hi there!

    I am seeing your blog loading properly under that domain now. Have you gotten this sorted out? Let me know if you need any additional help regarding this. Thanks!

  12. Yes, the blog is working again. Thank you for checking in. The domain was suspended while awaiting email verification due to the new rule by ICANN (All domains must have a valid working email listed on them), but the verification notice was sent to rarely used email address.

  13. Yes, the blog is working again. Thank you for checking in. The domain was suspended while awaiting email verification due to the new rule by ICANN (All domains must have a valid working email listed on them), but the verification notice was sent to rarely used email address.

  14. That's good to know! If you encounter any other problems, please don't hesitate to contact us again.

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