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Nameserver needs to re redirected

  1. patriciazars
    Member

    My hosting at Bluehost expired. I renewed it the following day, but it is still showing my old wordpress site as it was before i originally signed up for the hosting in 2011 & had a guided transfer to wordpress.org.
    I contacted bluehost & they said that they problem is that my name servers are pointing to wordpress.com & that they need to point to bluehost.
    they said to contact wordpress to have this change made.
    Please help asap.
    Thanks!
    http://365stoneoakfarnorthsa.com/

    i originally submitted this at wordpress.org
    here is their reply:
    BH_WP_Guru wrote:

    The Name Servers can only be changed at the company where you bought the .com domain name.
    If you bought the domain from WordPress, then you probably bought it through the wordpress.com account and not here at wordpress.org. You would need to log into your wordpress.com account instead or ask them for help.
    If you didn't buy the domain name from WordPress, then you need to go to that other company to point the domain to Bluehost instead of pointing it to WordPress.

  2. supportbot
    Support Bot

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you'll find help at the WordPress.org forums.

    If you don't understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

    This is an automated message.

  3. timethief
    Member

    Hi there,
    If you’ve registered your domain through WordPress.com and now want it to point to a blog or website hosted elsewhere then you can do this by updating the nameservers.
    http://en.support.wordpress.com/domains/domain-management/
    http://en.support.wordpress.com/domains/domain-management/#update-nameservers

  4. patriciazars
    Member

    it was directed to bluehost & somehow it got changed back.
    can you please help me point the nameservers back to bluehost?

  5. patriciazars
    Member

    i do not know how to login to wordpress.com because the blog is now with wordpress.org...
    i am very confused

  6. timethief
    Member

    I'm sorry but I can't you beyond providing the link to the instructions which I did above.

  7. patriciazars
    Member

    i am logged into wordpress.com, but my blog is not there

  8. timethief
    Member

    Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  9. timethief
    Member

    Note you must be logged in under the username account that registered the blog and purchased the domain mapping upgrade for the blog.

  10. patriciazars
    Member

    it shows 0 blogs :(

  11. timethief
    Member

    How many username accounts do you have?

  12. jenia
    Staff

    @patriciazars: I see that the domain 365stoneoakfarnorthsa.com currently has nameservers pointing to BlueHost. The domain registration and mapping for 365stoneoakfarnorthsa.com expired on 2012-10-31. If you don't want to lose your domain, I recommend that you renew it right now via this link: https://365stoneoakandfarnorthsanantonio.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Note that you don't have any upgrades or blogs associated with your patriciazars account, so you need to be logged into the account you used when you originally purchased the domain.

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