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Nameserver Options -- Where are they?

  1. Hello,

    I'm trying to change the nameservers for my client's domain. I'm in the dashboard, I'm in the domain section, but for the life of me I don't see any option to change the nameservers. I've looked at the help and I see a section that I simply cannot get to (Domain Management).

    I've been looking for about 3 hours. Any help would be appreciated.

    The blog I need help with is speakingtomakeadifference.com.

  2. Since speakingtomakeadifference.com is not registered with WordPress.COM you will have better luck changing the name servers at the Registrar - fastdomain.com where the domain name is registered

    client???

  3. I volunteer on behalf of certain organizations to help people achieve a web presence. He has given me permission to administer his account for him.

    Anyways, I do believe he is registered with WordPress.com. He is shown as having an active subscription of $13.00.

  4. Let's run that by you again. auxclass clearly stated:

    peakingtomakeadifference.com is not registered with WordPress.COM you will have better luck changing the name servers at the Registrar - fastdomain.com where the domain name is registered

    There is no room for debate here. This support forum is only for those who have blogs being hosted by WordPress.com and that one isn't being hosted by WordPress.com.

  5. $ 13.00 would be for domain mapping not domain registration - the blog speakingtomakeadifference.com is mapped and working fine if they want to still be on WordPress.COM -

    Are you asking about a different blog? If so we need the custom domain name and base WordPress.COM blog to give you accurate help.

  6. Anyways, I do believe he is registered with WordPress.com. He is shown as having an active subscription of $13.00.

    The subscription is for domain mapping ie. mapping from a .wordpress.com blog to an existing domain. The nameservers for that domain are here.

  7. Yikes! I left out a critical word above.
    The nameservers for that domain are NOT here.

  8. No need to be rude, and I am not trying to "debate" anyone. I am working with someone who is unaware of these things (hence I'm volunteering), and I myself have not dealt with WordPress.com very much. I didn't think to check the WHOIS information.

    This is a help forum, is it not? I am representing someone who is affiliated with WordPress.com.

  9. Morning @TT - want to bet that the URL in the OP was for the OP and not the one they need help with?

    Got one stale doughnut from last month to wager :)

  10. @auxclass
    I don't take sucker bets - thanks. lol :)

  11. Actually, the URL in the OP is the URL I needed help with. Not sure what I said that would cause distrust of that fact, other than -- you know, ask for assistance on a help board.

    Have a nice life.

  12. I have an excellent life. Thanks for your well wishes. I note that magically http://speakingtomakeadifference.com has now become operational.

  13. I gave you the correct answer the first post - you chose to argue with me - that is why I ask for more info -

    PS - we have a study stream of people in here charging for things they have no right to charge for with not a clue what they are charging for - sorry after a few years I am a bit cynical of any one that sounds like they are on the clock charging for 3 hours that should have been 5 or 10 minutes work -

  14. Lets end this discussion on a positive note, shall we? You may have cause to be cynical, but I assure you I am not your target. I am trying to start an organization that helps disabled entrepreneurs establish a web presence so they can earn an income.

    The owner of this account started things prior to meeting me. I am attempting to help him get straightened out. I don't charge anyone for my service.

    Timethief -- I'm glad you have a nice life. Truly I am. And yes, magically the website became active because I managed to change the nameservers. I run a resellers account which, and I donate the space.

  15. Lastly, thank you for the assistance, minus the cynicism. I do appreciate it.

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  • Started 1 year ago by speakingtomakeadifference
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