Need help? Check out our Support site, then


New Owner needs to amend payment option for WP fees

  1. Hello, I helped to set up a site for a friend and for ease paid for everything up front and then had my friend pay me afterwards.
    Nearly a year on, friend has amended all details to their own name / email etc, with the exception of payment as I keep being charged fees.
    I have had a good look and read on forums, but can't seem to see anything on deleting my bank / paypal details or how friend can put theirs in instead.
    I apologise if it is obvious, but want it sorted so I don't have to keep asking for money!
    Thanks in advance!
    Rich

  2. I've tagged this for staff attention and hopefully someone will respond shortly and let you know what needs to be done.

  3. Thanks thesacredpath!

  4. You are welcome.

  5. I don't see any upgrades or transactions on your account.

    If they are under the user's account, the user can adjust the payment details via Store -> My Upgrades in the blog's Dashboard.

  6. What is the blog you bought the upgrades for?

  7. Hi
    The new user of the account - stockpavillion - has all access, so I cannot log in and amend upgrade payment details.
    I need to pass on a step-by-step to them so they delete my bank / card details and put their own in.
    Any help appreciated!
    Thanks in advance.
    Rich

  8. stockpavillion will need to do this.

    At Store -> My Upgrades, there will be a "Update Credit Card" link below the upgrade. You can see a screenshot at http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

Topic Closed

This topic has been closed to new replies.

About this Topic