It's up to the courts to decide if Google was careless, reckless, and negligent providing of unsafe directions. I'm real tired of the so-called "courts of public opinion" that create such biased environment that taxpayers have to pay the expenses for a change in venue in order to move cases to jurisdictions where a fair trial can be conducted.
As a paralegal who has served as a Commissioner of Oaths, a Clerk of the Court and as a Justice of the Peace in the Canadian court system I can say without hesitation that my experience is that the vast and overwhelming number of members of the public who espouse opinions have zero, zip, nada to base their so-called opinions on. An opinion that's not based on facts and a clear knowledge of the law is nothing but hot air.