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New posts email notifications with problematic permalink

  1. missdiagnoses2
    Member

    When an email notification is sent to blog followers with a new post, it successfully includes the text for that new post. But when they click on the link to go to my actual blog, it takes them to a page with an error message that reads "This is somewhat embarrassing, isn’t it?
    It seems we can’t find what you’re looking for. Perhaps searching, or one of the links below, can help."

    I'm not sure how to correct this?

    The blog I need help with is missdiagnoses.com.

  2. Hi there,

    Can you give me the link that your followers are clicking on that sends them to that error message? I'd be happy to take a look at it to see what's going on! :)

  3. missdiagnoses2
    Member

    Hi, thanks for responding! It's these two. I just started blogging, and I followed the instructions for the "follow via email" widget. It worked the first time but not with either of these. Additionally, for the second one, it sent out a previous version rather than the final edit.

    http://missdiagnoses.com/2013/12/24/things-not-to-say-to-people-with-chronic-illnesses/

    http://missdiagnoses.com/2013/12/08/eczema-chic-skin-allergies-theres-an-app-for-that/

  4. Hi there,

    Thanks for sending those links. You mentioned that for this post a draft version of the post was sent out:

    http://missdiagnoses.com/2013/12/08/eczema-chic-skin-allergies-theres-an-app-for-that/

    I found that post (dated December 8) in your blog's trash. (You can check the trash by going to Posts > All Posts in your dashboard, and clicking the Trash link at the top of that page.) Since that draft post was dated Dec. 8, that's the date in the post's link. But because you trashed the post, the link to that post no longer works. However, the link to the real post does work:

    http://missdiagnoses.com/2013/12/17/eczema-chic-skin-allergies-theres-an-app-for-that/

    The post's publish date is always included in the link to the post, so if the publish date changes it will create a new link. I noticed that you started writing this post on December 24, and that's the date in the link that was sent out:

    http://missdiagnoses.com/2013/12/24/things-not-to-say-to-people-with-chronic-illnesses/

    The actual link to that post is this one, from December 26:

    http://missdiagnoses.com/2013/12/26/things-not-to-say-to-people-with-chronic-illnesses/

    Did you originally publish the post on Dec. 24 and then change it to Dec. 26 when you updated it? That could explain the change in the post's link.

  5. missdiagnoses2
    Member

    Thanks so much! I am a little confused.

    Does this mean you can't change the publishing date, or that you can only publish with the date you started writing the draft? I've only been doing this for two weeks but usually several days go by between when I start the draft and when I publish. I tend to work on several drafts at once, and I never know which one will be finished first. How can I set it up so that if I finish a draft on a particular day, it is published with that date, I.e. the day that I finished it, not the day that I started it?

    For the first post that went in the trash, I'm not sure what happened. For the second post I Think I might've changed the date when I edited it for some typos. I was confused because when I published it, it showed up in the blog as being behind the last post, when it was actually a new post And should have been first, in the front. Does that make sense?

    Is it that I can change the date when it's in draft form but not after it's published? Help. :/

  6. Hi there,

    You can change the publish date any time before you publish the post, and it won't make a difference. If you don't make any changes to the publish date yourself, your post will automatically be published with the date you hit the Publish button to publish the post.

    Once a post is published, changing the publish date will also change the link to the post. If your followers received an email notification with a link to the post, changing the publish date after that will break that link. If you edit your post for things like typos, it's best to leave the publish date the same.

    Your posts will always appear in order based on the publish date on your blog, unless you have sticky posts on your blog. Since you've changed the dates on your posts it's hard to say why your post didn't show up as the first post on your blog, but if that happens again we'd be happy to take a look and see what happened.

    Please let me know if I can provide any further help with this. :)

  7. missdiagnoses2
    Member

    Thanks so much! I just wanted to make sure I am clear on things. The only time the link is broken is if I change the date after I publish, right?
    I have a post that is scheduled for January 3. Since it has not been published, if I changed the date to today it would create a new link?
    Do I have to change the date before I publish something, or when I hit publish does it do it automatically? For instance, I have something I started writing on December 14, but I want it to go out before something I started on December 22. They're both sitting in the drafts folder. Before I publish, should I just go in and change the date on each ?
    Thank you again and happy new year ...

  8. Hi there,

    The only time the link is broken is if I change the date after I publish, right?

    Yep, that's right. The reason why it breaks is that once the post is published, your followers are sent a link to your post — and that link includes the date the post was published. If you change the date after that, your post will have a new link and the old one won't work anymore.

    I have a post that is scheduled for January 3. Since it has not been published, if I changed the date to today it would create a new link?

    If you change the date on a scheduled post, it will change the date in the link to the new date. But it won't break anything, since the post hasn't been published yet. :)

    Do I have to change the date before I publish something, or when I hit publish does it do it automatically?

    If the Publish box in your post editor says, "Publish immediately," it will automatically give that post today's date when you hit the Publish button.

    Please let me know if I can provide any further help with this. :)

  9. missdiagnoses2
    Member

    Thanks! Regarding my post scheduled for today, I just checked and it is 4 AM New York time and it says that is 9 AM UTC time. The post has not published. Also I can't find anywhere that it was scheduled for January 3 although I remember selecting that before. Now it just changed it back to draft. I'm afraid to publish it in case I end up with two of same post or the link breaks. Please help.

  10. Hi there,

    If you scheduled a post and it wasn't published when it was supposed to be, please check the troubleshooting tips on this page: http://en.support.wordpress.com/posts/schedule-a-post/#troubleshooting-scheduled-posts

    Since it wasn't published, you can go ahead and publish the draft as usual with the Publish button.

  11. missdiagnoses2
    Member

    OK, I just published it. The link seems to work. Yay! I just spotted two missing commas though. If I edit it now it won't change the link, right?
    Thank you for all your help, Rachel. I hope the new year is treating you well. :-)

  12. Sure, feel free to edit. Please let us know if you need any further assistance!

  13. missdiagnoses2
    Member

    Hi! Sorry, another question. I just finished a post tonight (Jan 16, about 1 a.m.). I hit publish. It published with a date of Jan. 5. This doesn't make sense. My blog is new, so most of my followers are other bloggers who use the reader. People who follow me via email or Twitter can see the new post, but it's not showing up in the reader because of the incorrect date (my last post was Jan. 13, so that one still shows up first).
    I don't want to change the date, because then it will break the link as happened with the other posts. Is there any way I can fix the problem so it goes into the reader as a new post? Or do people who follow me in the reader get emails if I write a new post? it looked like that was optional, so I assume most of them are NOT getting emails, just getting my blog in the reader.
    Thank you again for your help. I spent a lot of time on this post and even created a drawing, so it was very frustrating! :-(

  14. Are you referring to http://missdiagnoses.com/2014/01/05/happy-birthday-to-me/ ? Are you sure that you haven't changed the date, for example for scheduling the post? because it seems like a very strange bug.

    Do you also encounter this issue in a different browser? for example Firefox or Safari?

    Looking forward to your reply.

  15. missdiagnoses2
    Member

    I am posting from an iPad, so that's Safari. My PC laptop is old, so I use the iPad for everything.

  16. I see. Are you sure that you haven't changed the date, for example for scheduling the post? and did you encounter this issue with more posts?

    Note that you can also use the WordPress for iOS app on the iPad. You can find this in the App Store or at http://ios.wordpress.org

  17. missdiagnoses2
    Member

    I don't think I changed the date and I already use the app. But I have two questions: 1) If I change the date now on the post to today will it show up in the Reader? 2) I know that changing the date breaks the link, so if people are looking at it on Twitter I will have to repost it with the new link, right? 3) Just how do you make sure a post goes out on the right day, because I was pretty sure I set it correctly. Someone else from support told me that if you hit Publish it automatically publishes on the day you hit Publish, but that's exactly what I did and it came out with a date of January 5. Thanks very much for your help with this.

  18. If I change the date now on the post to today will it show up in the Reader?

    Yes :)

    I know that changing the date breaks the link, so if people are looking at it on Twitter I will have to repost it with the new link, right?

    That's correct.

    Just how do you make sure a post goes out on the right day, because I was pretty sure I set it correctly. Someone else from support told me that if you hit Publish it automatically publishes on the day you hit Publish, but that's exactly what I did and it came out with a date of January 5. Thanks very much for your help with this.

    What the other support person told you is correct. I'm not really sure your post was set to January 5th. The only reason I can imagine is that this date was set manually. However, please let me know if you encounter this issue more often!

    Thank you.

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