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"No Ads" Link is Broken

  1. artistmissydunaway
    Member

    I have visited the WordPress store to buy the "Ad-free" upgrade at this address: http://store.wordpress.com/premium-upgrades/ad-free/

    The two "Get Rid of Ads" links that should take me to registration and payment (located at both the top and bottom of the page) are broken. When I click the links I am not taken anywhere. I have tried to purchase the Ad-free upgrade in Safari, Firefox, Chrome, and on multiple computers.

    Please fix the link, or direct me to another page where I can sign up and process payment for the "Ad-Free" upgrade. Thank you.

    The blog I need help with is artistmhdunaway.wordpress.com.

  2. Hi there,
    Please help us help your by doing some troubleshooting and reporting back.

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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