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No browser will load my blog

  1. robingayle1966
    Member

    I'm not sure if this is because I purchased my domain name from Go Daddy then transferred it to WordPress but no browser will pull up my blog on wordpress.com. It says it has been redirected too many times so perhaps it's in some kind of loop. THere is no phone number to call WordPress which is very frustrating and I paid for the upgraded version of WordPress. Can somebody please help me resolve this so that I can build my website? Thanks very much!

    The blog I need help with is sunnypalmbeach.com.

  2. timethief
    Member

    I paid for the upgraded version of WordPress

    What are you referring to? All upgrades here are specific http://en.support.wordpress.com/category/upgrades/
    Did you purchase a domain mapping upgrade from WordPress.COM?
    Domains » Map an Existing Domain http://en.support.wordpress.com/domains/map-existing-domain/

  3. robingayle1966
    Member

    Hi, thanks for getting back to me. I paid for the one that allows me to customize and use my own domain name. I believe it was $100. If I purchased the wrong one in error then maybe that created my problem...?

  4. robingayle1966
    Member

    Also, when I use a different browser like Google Chrome for instance it says that there is a loop. I've obviously done something wrong... :(

  5. timethief
    Member

    You are describing a bundle.
    http://en.support.wordpress.com/bundles/
    http://en.support.wordpress.com/bundles/#registering-your-domain In your case you need to follow this guide Domains » Map an Existing Domain http://en.support.wordpress.com/domains/map-existing-domain/
    For cusom design see > http://en.support.wordpress.com/custom-design/

  6. auxclass
    Member

    It looks like you need to fix where your name servers are pointing - see the links above for the info - you need to make the changes at your registrar

  7. jenia
    Staff

    @robingayle1966: your domain's nameservers are not pointing to WordPress.com yet. I also responded to your email ticket with the instructions on how to complete the domain mapping.

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