Need help? Check out our Support site, then


No stats showing

  1. Hi,
    The stats on my wordpress blog say that I haven't had a single viewing since June 2. People have managed to comment on my blog though and the stats for my wordpress shop show that people have viewed my products. This seems to have happened around the time I upgraded to wordpress.com.

    I would appreciate any help!

    The blog I need help with is owlandtheelephant.co.uk.

  2. http://www.owlandtheelephant.co.uk/ is not hosted by WordPress.COM. owlandtheelephant.co.uk is hosted by BlueHost
    Name Servers:
    ns1.bluehost.com
    ns2.bluehost.com

    Some JetPack solutions are here http://jetpack.me/support/
    Others are in the JetPack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    Note: If you don't have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

    However, if you can't find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  3. Hi, thanks for your quick reply...can you tell I'm new to all this?!! I will check out the links and hopefully get it sorted.

    Thanks again.

  4. You're welcome and best wishes. WordPress.com and WordPress.org are completely separate and different http://support.wordpress.com/com-vs-org/

    If you don't have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags