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Not Receiving Notifications of Comments, Comment Replies

  1. 1. Which browser (and version of) are you using? ie9, ie10, firefox 19, safari on iOS and also the wordpress app on iOS

    2. Which username were you logged in to when you commented? this one

    3. What is the URL of one of the posts you commented on? (only one, please)

    http://newbiecomiclife.wordpress.com/2013/03/02/the-start-of-something-new-guardians-of-the-galaxy-0-1/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ?

    no

    5. If you expected to receive notifications via email, did they arrive, and did you check your email's spam folder?

    not via ema

  2. Wonderful, thank you!

    I'm going to pass this info along so we can continue to investigate.

    If you have not yet provided answers to the questions above, please feel free to do so.

  3. Here are my answers as requested:

    1. Browser: Safari 6.0.2; also Safari on IOS and WordPress app on IOS.

    2. Username: Fergiemoto

    3. URL: http://flickrcomments.wordpress.com/2013/03/01/vikings/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ? NO

    5. I don't sign up for email notifications of replies when I comment on other bloggers' postings.

  4. So we can better narrow down the issue, please answer the following 5 questions:

    1. Which browser (and version of) are you using? Visit http://supportdetails.com/

    Firefox version 19

    2. Which username were you logged in to when you commented?

    waltherpp

    3. What is the URL of one of the posts you commented on? (only one, please)

    http://theconservativetreehouse.com/2013/03/03/sunday-open-thread-march-3rd/#comment-335190

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ?

    Negative, endlessly loading icon on blank screen but nothing appears

    5. If you expected to receive notifications via email, did they arrive, and did you check your email's spam folder?
    I have no e-mail notifications active but have been using the toolbar icon which changes to orange when a new reply is made, providing a dropdown box for reading the reply and making a reply to it. This is not functional.

    We'll look into this, but we'll need specific answers to all 5 (no shortcuts, please) before proceeding.

  5. 1. Version 25.0.1364.97 m
    2. boricuafudd
    3.http://theconservativetreehouse.com/2013/03/03/sunday-open-thread-march-3rd/
    4.The only notifications I see are dated back to Oct. 29 2012
    5.not enabled
    Thanks, I have a 4 notifications but all date to 10/29/12 no new ones

  6. Seems like it may also help what is the URL of your own comment which received a reply that you were not sent notification, and what is the URL of that reply not notified. If that would help, here is an example.

    http://theconservativetreehouse.com/2013/03/02/saturday-open-thread-march-2nd/#comment-334615

    http://theconservativetreehouse.com/2013/03/02/saturday-open-thread-march-2nd/#comment-334649

  7. Here are my answers as requested:

    1. Browser: Internet Explorer 8.0

    2. Username: Atlantamom23

    3. URL: http://mymomthoughts.com/2013/03/03/recipe-loaded-baked-potato/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ? NO

    5. I don't sign up for email notifications of replies when I comment on other bloggers' postings.

  8. Thanks again for sending all of this in!

    atlantamom23, I recommend upgrading your browser to at least IE 9 (if not 10). If you're stuck on IE 8 and can't upgrade, please switch to a different browser, like Firefox or Chrome: http://browsehappy.com/

    IE 8 is two versions behind the current, has almost no support for modern web technologies, poor support for web standards, and a fair share of security issues.

  9. 1. Which browser (and version of) are you using? Firefox 19 and Chrome 25.0.1364.97 m and IE9 64bit and Safari 5.1.1

    2. Which username were you logged in to when you commented?: Ehpem

    3. What is the URL of one of the posts you commented on? (only one, please): http://mikeosbornphoto.com/2013/03/03/second-chance-gallery/#comment-1947

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ?: No

    5. If you expected to receive notifications via email, did they arrive, and did you check your email's spam folder? Yes they arrived as expected.

  10. Perhaps I should add that notifications are working fine for likes and for comments made on my blog. I am not sure when I last received a notification of a reply from another blog - none are listed in notifications and since the emails are coming through just fine I might not have noticed in the past few days if I accessed them via the email link.

  11. I noticed the no notifications problem yesterday. Still happening today.

    1. browser = Firefox 19.0

    2. username = brookewilkerson

    3. commented here with no notifications to replies = http://loveteachsew.wordpress.com/2013/03/03/the-one-with-all-the-fail/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ? No.

    5. If you expected to receive notifications via email, did they arrive, and did you check your email's spam folder? n/a (not signed up for emails)

    I found the responses to my comments using the "comments I've made" page of my dashboard despite the lack of notifications. I also noticed (last night) that some of my old notifications have disappeared from my notification list.

    Thanks for looking into this!

  12. prufrocksdilemma
    Member

    I am having the same problem as others have reported. Below is my information:

    1. Which browser (and version of) are you using? Visit http://supportdetails.com/ Safari 6.0, same problem no matter which browser

    2. Which username were you logged in to when you commented?
    prufrocksdilemma

    3. What is the URL of one of the posts you commented on? (only one, please)
    http://markkerstetter.com/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ? No

    5. If you expected to receive notifications via email, did they arrive, and did you check your email's spam folder? I don't receive by e-mail

  13. @prufrocksdilemma ~ needed to get back on the mailing list here for responses so thought I'd say hi....

  14. prufrocksdilemma
    Member

    @shoreacres: hi, saw you there, too. Good to see there's active work being done on this and knocking wood it gets fixed soon! To me, it's one of the very best features of WordPress over blogger, e.g., so a real shame that it's not working.

  15. 1. Which browser (and version of) are you using?
    Google Chrome 25.0.1364.152, Firefox 19.0, WordPress app 3.5.1 on iOS 6.1.2.

    2. Which username were you logged in to when you commented?
    Hagane80 (this one).

    3. What is the URL of one of the posts you commented on? (only one, please)
    http://strangethelost.wordpress.com/2013/03/01/passione-per-i-fagioli/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ?
    No. I can only see them on "My comments" page.

    5. If you expected to receive notifications via email, did they arrive, and did you check your email's spam folder?
    I'm not signed up for emails. I can see notifications on my Iphone screen, but when I click on the WP app there's nothing to read.

  16. 1. Browser - Safari 6.0.2 or iOS on iPad or iPhone
    2. Username - artsifrtsy
    3. URL of a post you commented on http://sweetmotherlover.wordpress.com/2013/02/27/do-men-and-women-laugh-at-different-things-post-331/
    4. Are you able to see notifications - no - nothing
    5. Receiving email notifications - no, but I'm not signed up for that. I see a notification on my iPhone but when I go to the app or the notifications screen on my laptop there is nothing in the notifications tab.

  17. 1. Safari 6.0.2

    2. caro is spicy

    3. http://rosewinelover.com/2013/02/25/you-wont-be-seeing-frank-any-more-hes-no-longer-here

    4. It shows activity related to my blog but no notification of replies to my comments on other people's blogs.

    5. I'm not signed up for e-mail notification of comments on other people's blogs. E-mails about activity on my blog are working.

  18. Same problem for me: unfortunately:

    Here are my answers as requested:

    1. Browser: firefox19

    2. Username: utesmile

    3. URL: http://utesmile.wordpress.com/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ? NO

    5. I don't sign up for email notifications of replies when I comment on other bloggers' postings.

  19. The notifications outage or issue seems to have started early on Friday or late Thursday.....I noticed the issue and asked others about it Friday

    http://theconservativetreehouse.com/2013/03/01/friday-open-thread-march-1st/#comment-333926

  20. maryamshahbazmian
    Member

    I have been facing the same problem. It is very difficult to keep in touch with the previous activities unless it is through notifications.

  21. I have wondered if any "ad partner" content was added about the time the problem arose. I noticed just before the notifications went down or in the same time frame there was an issue with the entire page loading for an excessively long time and never completing loading, sometimes a refresh would get it to finish loading a blog page but it slowed response and slow on posted messages appearing also ....so there was some sort of bandwidth issue or a conflicting script running......and that can be caused by ad content because I have seen it happen before, the same thing happens on eBay sometimes when they have a screwball ad partner with buggered script or a slow server and it interferes with the main page it is "blended" not so seamlessly. Sometimes the ad content does not work and play well with others. Just a thought.

  22. sweetdaysundertheoaks
    Member

    My notifications button has not been working for several days either.
    1. Browser IE 7 Terrible I know, working on updating to 10
    2. Doesn't work with Pix Under the Oaks or sweetdaysundertheoaks
    3. What is the URL of one of the posts you commented on? (one please)http://bethannchiles.com/2013/03/04/you-know-you-have-missed-them-chrisisms-part-6/
    4. No
    5. I don't sign up for email notifications for replies on other blogger's posts.

  23. sweetdaysundertheoaks
    Member

    null oops forgot link on #3

  24. sweetdaysundertheoaks
    Member

    Sorry I am going to stop while I am behind.

  25. mjculverphotography
    Member

    I am having the same problem as others have reported. Below is my information:

    1. Which browser (and version of) are you using? Chrome 25.0.1364.97

    2. Which username were you logged in to when you commented?
    mjculverphotography

    3. What is the URL of one of the posts you commented on? (only one, please)
    http://dewetswild.com/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ? No

    5. If you expected to receive notifications via email, did they arrive, and did you check your email's spam folder? Yes and found no mail in spam or inbox

  26. Sorry for the trouble, this is all fixed up now!

    Previously missing notifications are unfortunately lost, as they never existed in the first place, but future notifications will be visible.

  27. Thank you so much, macmanx! =)

  28. You're welcome!

  29. sweetdaysundertheoaks
    Member

    Thank you!

  30. THANK YOU!!!

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