WordPress.com is an easy way to start blogging. Get a blog, check out our features, read the latest announcements, choose from great themes, or learn about the team behind it.
Need help? Check out our Support site, then
I cannot login in wordpress because I suddenly am not recognized?!?
In my profile reside a old e-mail address, so WordPress can't reach me.
How can I change my profile? My old e-mail is [email redacted].
This is a inactive address. The website is ww.debrugvideo.nl
Please help me.
The blog I need help with is mvdreijden.wordpress.com.
Hi there,
Staff can help you with this. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond.
Please log in with your username - mvdreijden - and password, and update your email address here, if necessary:
http://wordpress.com/#!/settings/
You'll receive an email at the new address - please click the confirmation message you get to complete the process.
You should also change the address in your administration area under Settings > General:
https://mvdreijden.wordpress.com/wp-admin/options-general.php
You'll get a second email confirmation to complete for this change.
Let me know if you need further help.
Dear Kathryn,
Thanks for your help.
Let me explain something. I am 75 years old and in my active life a software developer. But the internet was always some diffuse for me.
Let me explain the problem. I maintain the website http://www.debrugvideo.nl. To reach the dashboard my login name was admin and the password [password redacted] .
Last week suddenly the password won’t work anymore. I have tried to reset the password, but the e-mail address in the profile is obsolete. So the answer for a new password never reached me.
The old and inactive e-mail address in my profile is [email redacted].
It should be my new e-mail address: [email redacted].
Are you able to change the e-mail address and give me a new password?
Thank you in advance,
Martin van der Reijden
Hi there, I've removed the password from your reply because these are public forums and it's a security risk to post a password publicly.
The site http://www.debrugvideo.nl is actually not hosted by us here at WordPress.com, it's a self-hosted WordPress installation running on the WordPress.org software.
To clear up any confusion, WordPress.com and WordPress.org are two different entities.
http://support.wordpress.com/com-vs-org/
You've reached support for the free sites hosted at WordPress.com.
If you've lost the password for your self-hosted site, you'll need to try one of these solutions:
http://codex.wordpress.org/Resetting_Your_Password
If you need further assistance, WordPress.org has a complete support site for self-hosted/installed versions of WordPress at:
http://wordpress.org/support/
Best of luck to you!
This topic has been closed to new replies.
kathrynwp