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Own domain doesn't work

  1. queleerblog
    Member

    Hi, I have my own domain http://www.queleer.com.ve running in a different hosting. Yesterday, I paid the $ 13 for the map, change DNS and everything perfect. When I started making changes (choose theme, post content, etc) I saw the changes correctly, but strangely I get an error 404 and now the system return to the page as it was designed before. We do not mind losing the content of this page, we want to start from cero to assemble in WordPress.com What should I do? Because as I understand we have done all the steps.
    I read that the DNS change take a while. I deleted the cookies and the cache and I can see the new page just for few minutes, but it shows me the old page again.
    Do I need a zone record?
    Thanks very much,

    The blog I need help with is queleer.com.ve.

  2. timethief
    Member

    Hello there,
    As your blog is private I have tagged this thread for Staff support. They will help you sort your issue. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. queleerblog
    Member

    Thanks very much. I'll wait :)

  4. timethief
    Member

    You're welcome.

  5. zandyring
    Happiness Engineer

    Hi there,

    I see your blog here:
    http://queleer.com.ve/

    You appear to have everything correctly set up, so I think this is just a case of you getting caught in caching/propagation.

    Could you try looking at the blog with a different browser to see if you can see it correctly?

    Cheers!

  6. queleerblog
    Member

    Hi zandyring! I tried to look the blog with Chrome, Safari and Firefox. Sometimes I can see the right blog, but when I make any change and I try to see the previsualization, the system show me the old page again. I'm going to get crazy... What can I do? Need I to contact the old hosting to make any change? Thanks very much for your help!!

  7. kathrynwp
    Staff

    Hi there - you may need to clear your computer's DNS cache. If you let us know what operating system you're running, we can give you instructions for doing that. Go under the apple at the far left in your menubar, select About this Mac, and tell us what it says next to the word "Version."

  8. queleerblog
    Member

    Thanks! This is the info:
    Mac OS X Version 10.6.8

  9. kathrynwp
    Staff

    For that OS (Snow Leopard) you can try the instructions for flushing the DNS cache under the heading "In Leopard (Mac OSX 10.5) or Snow Leopard (10.6)" here:

    http://www.mymacosx.com/tricks-and-tips/clear-dns-cache-leopard.html

    You should find the Terminal program in your Applications folder.

  10. queleerblog
    Member

    Kathrynwp, thanks but it doesn't work.
    I clear my computer's DNS cache twice, so I can see the blog perfectly but it returns to the old page when I try to make any change. I really don't know what can be, because I follow all the steps. There will be something I'm not doing? I need to change something in the previous hosting? Thanks for your patient

  11. kathrynwp
    Staff

    I'm sorry that didn't do the trick. Could you please let us know from where you're accessing the site - is it a home, school, work place or other location? Sometimes organizations like schools keep DNS cached on their networks for a longer period of time than usual, sometimes up to a few weeks. Would you be able to try the following:

    - Accessing the site on a network you don't normally use, like a café in a different location?

    - Clearing cache and cookies on all browsers?

    - Selecting queleer.com.ve as your primary domain under Store > Domains. Does it make a difference?

    Please let me know how it goes.

  12. queleerblog
    Member

    Hi kathrynwp,
    I'm accesing from my home. Actually I set queleerblog.wordpress.com as my primary domain in order to work. I'm going to do all the changes, flush DNS again and then I'll set queleer.com.ve So, i hope I can access without problem. I let you know and thanks very much!

  13. kathrynwp
    Staff

    One more thing to try would be making sure that your browsers are set to accept third-party cookies. Good luck!

    http://en.support.wordpress.com/third-party-cookies/

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