Need help? Check out our Support site, then


Page went blank after i pressed SAVE Draft. How can i retrieve this back?

  1. Hi. I was typing a new blog entitled: Coconut Sugar: SUCHERO. Have added pictures, text and so on but after i pressed save draft, the page went blank and could not retrieve the post anymore. Will appreciate if you could still retrieve the post. Thank you! / Rene Villarta, http://www.jazzrunner.wordpress.com

    The blog I need help with is jazzrunner.wordpress.com.

  2. You may be able to recover an earlier post revision. Go to Posts > All Posts, hover over the title of the post, click Edit and check the Post Revisions module for previous saved versions of the post. http://en.support.wordpress.com/posts/post-revisions/

    If you're not seeing the Revisions module while on the editor screen, click Screen Options (top right corner of your Admin page) http://en.support.wordpress.com/screen-options/ to activate it. Then select the post and page modules to include them. http://en.support.wordpress.com/modules/#list-of-modules Then you ought to be able to go here > Dashboard > All Posts > Posts and locate the post and recover it from post revisions.

    If you cannot locate the post for locating and restoring a post revision, and it's not in your Trash folder http://en.support.wordpress.com/trash/ then you will not be able to recover it. http://en.support.wordpress.com/trash/#restoring-from-trash

    Did you create your post on the dashboard of your own blog?
    Dashboard > Posts > All Posts > Add New

    Or did you create your post on the front page of WordPress.com?
    http://wordpress.com/#!/post/

  3. Timethief, still not seeing the old post after trying all of the above. :(

    Yes, i created the post on the dashboard of my blog: Dashboard > Posts > All Posts > Add New

  4. I'm so sorry about the missing post. I've brought this issue to our developers so they can investigate the bug and will keep you posted here.

  5. Thank you so much, Kathryn! Any help will be much appreciated.

    Sincerely,

    Rene Villarta
    http://www.jazzrunner.wordpress.com

Topic Closed

This topic has been closed to new replies.

About this Topic