Hi- I am an experienced website developer - I tried to change my name servers yesterday and even though I submitted the changes, the change failed.
I paid for the ten credits yesterday - today I tried again, trying to get the domain name added and trying to get the name servers addresses- and I am told I have to pay again for the ten credits!
who keeps track of this? who received my money and never recorded it anywhere? I have a record at paypal of the payment, but there seems be no history record in my dashboard....