WordPress.com is an easy way to start blogging. Get a blog, check out our features, read the latest announcements, choose from great themes, or learn about the team behind it.
Need help? Check out our Support site, then
i purchased the customization add on earlier today and still cannot use it. I have it on my other blog and it works fine, but everytime I go to use it it says i still have to purchase it. It shows active under my account though,
thoughts? Ideas?
The blog I need help with is livingthroughthelens.com.
Log out, clear your browser cache and cookies, restart your browser and take another try at it. It could be a cookie issue or perhaps an old file being pulled from the cache.
I'm so sorry I didn't find this sooner!
The Custom Design doesn't get activated for a small number of blogs, and we're still trying to figure out the root cause. It seems that a pretty small number of blogs are affected, and it looks like yours was one. I've fixed Custom Design on http://livingthroughthelens.com/ for you.
If anyone else runs into this issue, definitely send us a message via http://en.support.wordpress.com/ and we'll check things out as soon as we can.
This topic has been closed to new replies.
sarahtoma
designsimply