Need help? Check out our Support site, then


Paid for domain name/mapping upgrade- and got nothing :(

  1. I started a WordPress blog and paid for the WordPress Upgrade Bundle ($99) and did not receive the package. My site is not being hosted or anything, and when I look it says the domain is still available. It has been more than the 72 hour window and I am disputing the charges.
    What can I do now?

    The blog I need help with is stoutsoftheworld.com.

  2. The domain was just mapped and not registered for some reason.

    Please try adding the domain again via Store -> Domains in your blog's Dashboard.

  3. Thanks. How do I add the domain again via Store?

  4. I just tried what you suggested, but I keep hearing "This domain has already been mapped to a WordPress.com blog."
    Any help is appreciated.

  5. It hasn't been cleared out of the system yet. Please give it about an hour, then try again.

  6. Hello,
    I have tried it again and still nothing. What should I try next?

  7. Can you please confirm the domain name you're trying to add?

  8. Ok, sorry for the trouble!

    We're looking into this.

  9. Ok, this should be fixed up now. Please try again.

Topic Closed

This topic has been closed to new replies.

About this Topic