Need help? Check out our Support site, then


password problems and login issues

  1. fabnycweddingblog
    Member

    This is ridiculous why cant we contact anyone ?? Everyday I log in and everyday its tells me my password is incorrect I was not having these issues before and I think as a paying customer I should have the ability to contact someone directly and not post this on some public forum!! this is outrageous. I dont have time to wait until someone has a chance to answer back on some forum....if my password is being changed daily then something serious is going on.

    The blog I need help with is fabnycweddingblog.com.

  2. Do not log-in on the front page of WordPress.com. Do not create posts here > http://wordpress.com/#!/post/

    Have you tried logging in by providing your email address associated with the account rather than using your username? if not then please try that.

    I recommend that you ONLY log-in directly you your own blog and ONLY create posts and edit them here > Dashboard > Posts > Add New

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are, please do these four things:

    1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

  3. Also, if you are using any application (or built-in browser feature) to remember your passwords, please make sure that you change the record there if you change your account's password here.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags