@ erzibet. Strange that you got that reply as I got this one!
Thank you for contacting Sky Help Centre.
I am sorry to hear of the problems you have been having.
Sky is not aware of any issues with this website and accessing any images, however we would like investigate further and see if it is a common issue.
If I could ask you to answer a few questions so we can try and find a resolution for this.
Can I firstly ask:
What Browser settings are you using? ie: Safari, Firefox, Internet Explorer.
What version is it? ie: Version 6,7,8
What operating system are you currently using? ie Windows XP, Vista
What security system are you currently using?
Is is just the one computer that you are using?
Is it only the one website that you cannot few images on?
Is it the black or white router that you are using and what make is it?
I look forward to receiving this information at your earliest convenience. In the meantime, if you need any further help, you can reply to my email. As an alternative, you can contact our Broadband Technical team on 08442 410515, where one of our advisors will be happy to help.
There are obviously some communication problems at Murdoch's gaff.