Need help? Check out our Support site, then


Picture disappears and HTML is defective

  1. From time to time a picture disappears. In the post you see a link instead of the picture. The HTML the accident looks like this:

    <img title="chueca metro station" src="../files/2008/06/chueca-metro-station.png" alt="chueca metro station" width="116" height="106" />

    See that ".../files/? Something is missing where those points are. Is this what they mean by "a broken link"? Why does it get that way?

    Today it happened immediately after publication. So I uploaded the same picture again and put it back in the post.

    The blog I need help with is espliego.wordpress.com.

  2. Yes! I knew that the problem might not be isolated to me. My HTML links (but for thumbnail pictures only) get defective too after publication.

    What I do now is I put in the HTML links using the text editor, then shift to Visual mode, then save. That seems to prevent WordPress from stripping the code.

  3. Are you talking about images in posts? There have been a few instances where people have reported that "relative" URL's are being inserted into their posts when the insert images. I'm not sure why this is happening, but images need to have the "absolute URL" or they will go missing.

    Replace the .. at the beginning of the URL with your blog URL so it looks like this: http://espliego.wordpress.com/files/2008/06/chueca-metro-station.png and things will work for you.

  4. Yes, the images are in a post http://espliego.wordpress.com/2008/06/01/a-visit-to-madrid/

    I fixed the problem according to your instructions.

    And now I checked the HTML of the post and found another "...files". In that case, too, the image is visible in the draft, but not in the post:

    <img title="Madrid Retiro park" src="../files/2008/06/madrid-retiro-park.jpg" alt="Madrid Retiro park" width="259" height="161" /></p>

    For the time being I won't change it. Maybe the picture was also somewhat redundant.

    Thank you very much. Your recommendations has been very helpful.

  5. @cantueso, contact staff directly on this. Keep that missing image with the malformed URL so that they can see it and point them to that particular post. The insert image routine should not be creating relative URL's.

    http://support.wordpress.com/contact/

  6. I saw this only now, and it is a little late here (Spain). I'll write to support tomorrow morning.

Topic Closed

This topic has been closed to new replies.

About this Topic