Need help? Check out our Support site, then


WordPress.com Forums » Staff Answers

Please Cancel my Guided Transfer Upgrade

  1. lberezin
    Member

    I just ordered, by mistake, the WordPress guided upgrade to transfer my .com to .org.

    I\'d like to cancel this order. I believe I only need to purchase a re-direct to serve my purposes.

    Sorry for the inconvenience.

    I love and adore WP
    Thanks.
    Larry
    Blog url: http://lberezin.wordpress.com/

  2. hewsut
    Staff

    Hi Larry,

    I've fully refunded you as requested.

    If you're simply trying to point your .wordpress.com URL to a new site--yep, that would be a Site Redirect:

    http://en.support.wordpress.com/site-redirect/

  3. lberezin
    Member

    hewsut,

    Thanks so much for your prompt reply, and refund.

    I may need to refund you my refund...

    I wanted to accomplish two things:

    1. Move all the content from .com to .org
    2. Redirect all visitors to .org

    I exported everything from .com, but got an error message.
    Nevertheless, I imported my computer file of .com to .org

    End result is:
    1. Most of my content transferred without a hitch
    2. Some of my content didn't transfer properly
    3. My redirect works a great deal of the time, but not all the time

    I gave it a try, but failed.
    If you think the transfer can be accomplished, I'd love you to do it. I'd love to have just one active blog, and not an active .com and .org.

    I'm sorry for being a major pain in the neck. My age is showing.

    Thanks!
    Larry

  4. hanni
    Staff

    Oh, goodness - no worries Larry! The simplest thing to do is just to go to Upgrades in your dashboard and buy the upgrade again from there. We'll then get you sorted :)

  5. lberezin
    Member

    hanni,

    Thanks a million!

  6. lberezin
    Member

    hanni,

    I purchased the upgrade, again, on 5-23-11. Looking forward to working with you.

    Thanks.

  7. coffeemanmatt
    Happiness Engineer

    Hi Larry - thanks for your purchase! We are looking forward to working with you, too. :)

    Cheers!

  8. lberezin
    Member

    Gentlemen,

    Good evening.
    Kindly tell me when we are going to start my transfer.

    Looking forward to your reply.
    Thanks.
    Larry

  9. macmanx
    Happiness Engineer

    It looks like we contacted you with a request for further info about half a day after your most recent purchase.

    Did the reply never arrive? Can you check your email's spam folder?

  10. lberezin
    Member

    Hi,

    I never received your email; and its not in my spam folder.
    Please re-send. I'll be sure to look.

    Did you send the email to my gmail address?
    If that doesn't work for you, can you post a comment on either legal blawg?

    Looking forward to your help and response.

  11. andrewspittle
    Staff

    I just resent the email. Can you check you AOL email address that your account is set up with? Also, you may want to check the spam/junk folder as they sometimes get accidentally filtered into there. Thanks!

  12. lberezin
    Member

    Andrew,

    Thanks!
    I responded to your email.

    Best,
    Larry

  13. andrewspittle
    Staff

    Wonderful, thanks Larry. We'll get back to you shortly and handle the rest of things through that thread.

  14. lberezin
    Member

    Dear Sir/Madam,

    Kindly return the money I paid for your help in transferring my Blog from com to org, which never happened.

    I am very disappointed.

  15. lberezin
    Member

    Dear Sir/Madam

    I communicated with Paolo, and he is going to execute the guided transfer.

    Please disregard my prior post.

    Thank you.

  16. lberezin
    Member

    Paolo,

    Absolutely super job!
    I couldn't have done the transfer without your wonderful help.

    Thanks a million!

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags