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1. majalinnea
   Member
   Jul 18, 2012, 12:23 AM

   I have had JetPack for WordPress installet do track my visitor stat etc. When I tried to update it to a newer version as it encouraged me to do, an error occured and suddenly it was gone. When I tried to install it again but then it said: "Destination folder already exists. /hsphere/local/home/majacronert/avintageloveaffair.se/wp-content/plugins/jetpack/" and "Plugin install failed." How do I solve this? Also, I haven't been able to delete the WP-statistics plugin that I tried some time ago but then deactivated becase I didn't like it. It always says: "Can not show webpage" when I've pressed delete. Thanks, Maja
   Blog url: http://avintageloveaffair.se/

2. timethief
   Member
   Jul 18, 2012, 12:31 AM

   Hi there,
   Sorry but we Volunteers cannot help you. Have you filed a JetPack support ticket ?

3. majalinnea
   Member
   Jul 18, 2012, 5:53 PM

   No I haven't, I didn't find that one. Thanks!

4. timethief
   Member
   Jul 18, 2012, 5:57 PM

   You're welcome and best wishes. :)

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