Need help? Check out our Support site, then


Premium Acct./Domain Hosting

  1. I signed up for the Premium account yesterday (in two week trail period currently) and would would like to host my domain (and ONLY this doman...no blogs please...) jproctor.me

    However, the site STILL prompts me to upgrade to premium and wants to charge another $25 for hosting my domain when the premium account should already support this feature... Am I missing something? Please assist asap!!

  2. Are you clear on these?
    This is a blogging platform.
    A blog is a post based website.
    No one can purchase a domain mapping upgrade and apply the domain URL to a .wordpress.com blog URL that does not exist.

  3. In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from http://en.support.wordpress.com/register-a-blog/ and the domain name you desire must be available for purchase, or you must already own the domain URL.

    After you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog from the blog's dashboard at > Store > My Upgrades.

    See here if you do not own a domain http://en.support.wordpress.com/domains/

    See here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/

    Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 - 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What's important during that stage is to be patient.

  4. Yes I am clear on what a blog is... I would like to use the domain i purchased and host on a wordpress platform.

    The premium version accommodates custom domains, yes?

  5. What do you mean by premium version?
    There is no premium version of anything here except the Premium upgrades to a .wordpress.com blog.
    It's impossible to purchase any upgrade without providing the WordPress.COM blog URL for it to be applied to.

  6. http://store.wordpress.com/plans/premium/

    I deleted the blog because i ONLY want the jproctor.me (which i own).

    That being the case, can i get refunded for the premium account which listed "custom domains" as a feature?

  7. You still aren't getting this. You need to register an underlying.wordpress.com blog URL and it doesn't matter which one it is in order to map from the .wordpress.com URL to the domain at http://jproctor.me

    You can confirm your billing history at > Dashboard > Store > Billing History and that's where the transaction numbers are found.

    Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 - 2 weeks for the refund to be received.

    This thread is also tagged for a Staff follow-up. Subscribe to it please so your are notified when they reply.

  8. I have set up wordpress sites before where there was no blog present and the domain was purchased elsewhere - softtailspirits.com for example.

  9. Haven't had your coffee yet, eh?

    Cheers,

    JP

  10. I have set up wordpress sites before where there was no blog present and the domain was purchased elsewhere - softtailspirits.com for example.

    Oh Really? Then they were not WordPress.COM blogs hosted on this multiuser blogging platform. They were free standing WordPress.ORG installs. Read the comparison please > http://en.support.wordpress.com/com-vs-org/

    P.S. Understand that Staff are days even weeks behind when it comes to providing support so taking cheap shots at any Volunteer here can mean we click out and your thread will twist in the wind.

  11. softtailspirits.com - is a WordPress.ORG install running 3.8.1

    As explained above you map a custom domain name to a WordPress.COM blog and the custom domain name is overlaid on top of the blog so visitors see the custom domain name when they visit -

    That is the way it works here even for the VIP program that starts at $ 30,000/ year - Techcrunch.com & Hackaday.com have their underlying WordPress.COM blogs - just as my site here and timethiefs have -

  12. You are missing some basic's in your web education

    For more on the difference: http://support.wordpress.com/com-vs-org/

  13. @auxclass
    Good day to you. :)

  14. Morning Morning @TT - at least the snow here went in the mountain passes & closed them - just rain here

    take care & have a nice week

  15. @auxclass
    Only rain here too today but still about 6 - 8 inches of snow on the ground. Best wishes for a good week to you too.

  16. Progress! In understanding what I was looking for, it might have been easier to mention the .org in the first place.

    P.S. As volunteers, is your goal to help the person, or insult their intelligence whenever you get the chance?

    P.P.S. ^ Rhetorical question.

  17. As volunteers, is your goal to help the person, or insult their intelligence whenever you get the chance?

    You posted this:

    Haven't had your coffee yet, eh?

    So you know where you can lodge your rhetorical question.

  18. What?

  19. Eh? I cannot hear you. lol :D

  20. You can confirm your billing history at > Dashboard > Store > Billing History and that's where the transaction numbers are found.

    Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 - 2 weeks for the refund to be received.

    This thread is already tagged for a Staff follow-up. Subscribe to it please and know that Staff deal with threads in order of datestamps and timestamps - first posted first served, as would be expected. Every time this thread is bumped the timestamp move forward and that means it takes longer to get Staff help.

  21. Timethief,

    You have helped me before and I appreciate you clear and thorough answers. I am very technologically challenged (and internet inept). And have a few questions. I promise to be clear and appreciative.

    I currently have a WordPress.COM blog (free). It is fairly new. I was considering buying a domain for it. I can purchase the domain from other sites for less than is offered with WordPress.

    1. Can I buy the domain somewhere else (ex. GoDaddy) and have WordPress simply host it?

    2. If so, I was unable to ascertain how much just the hosting would cost with WordPress.com. Do you know how much that would be; or where I can find that information?

    3. Is there any benefit to having some other site host it?

    That's a good start. I know you have many others requesting help and I appreciate your time.

    Jaayb

  22. Can I buy the domain somewhere else (ex. GoDaddy) and have WordPress simply host it?

    Yes, that's possible. To map a domain you already own to your WordPress.com blog, you will need to purchase the Domain Mapping upgrade. You can find this upgrade by going to Store -> Domains on your blog's dashboard and follow the steps there.

    Please find additional instructions for mapping your domain here: http://support.wordpress.com/domain-mapping/

    You can find hosting recommendations at http://get.wp.com/hosting/

    To clear up any confusion, WordPress.com and WordPress.org are two different entities. At WordPress.com, we provide hosting, support, and tons of features for blogs. Users also have the option to purchase a variety of upgrades to customize the look and feel of their blog. WordPress.org is a software for self-hosted sites. With WordPress.org, users are provided access to all backend files and can upload custom themes and plugins.

    Check here to learn more about the difference between WordPress.com and WordPress.org:

    http://support.wordpress.com/com-vs-org/

  23. Thank you very much for the information.

  24. You're very welcome. Feel free to contact us if you have any other questions.

Topic Closed

This topic has been closed to new replies.

About this Topic