WordPress.com

1. esarsea
   Member
   May 15, 2009, 4:37 PM

   I removed my existing blog picture (blavatar image) and uploaded a new one.
   From here I was taken to the page where you crop the image prior to saving it.
   The pre-set cropping lines, square in shape, are smaller than the image I wish to use,
   but I can not get the lines to drag to a larger sized box.

   I tried re-sizing the image to a smaller size, and then uploaded the smaller image.
   The new smaller image appears to be the same size while in the cropping feature,
   and I have the same problem as I had with the oriinal image. I can't seem to do anything
   with the pre-determined square cropping box other than move the square around on
   my image. I could not seem to locate a similar topic while searching the forum.

   Any guidance greatly appreciated!

   The blog I need help with is esarsea.wordpress.com.

2. thesacredpath
   Staff
   May 15, 2009, 5:01 PM

   The size of a blavatars (favicons) when displayed in the address bar or tabs on a browser is 16px x 16px. Try resizing your image down to 32x32 and then do the upload and cropping (or better yet, size it to 16x16 before uploading it.

3. esarsea
   Member
   May 15, 2009, 5:14 PM

   I tried it at 16 x 16 and 32 x 32 and the same problem exists as originally explained. The cropping feature just gets smaller as the image gets smaller; it still prevents me from retaining the full image within the boundaries of the cropping field.

4. thesacredpath
   Staff
   May 15, 2009, 5:39 PM

   My only other suggestion would be to contact staff directly at http://support.wordpress.com/contact/ . The blog picture thing has been a little finicky.

5. esarsea
   Member
   May 15, 2009, 5:43 PM

   Thanks. I'll mark this resolved and come back if I can't get it figured out. Appreciate your time.

6. thesacredpath
   Staff
   May 15, 2009, 5:44 PM

   You're welcome.

Topic Closed

This topic has been closed to new replies.