Need help? Check out our Support site, then


Problem trying to purchase domain mapping

  1. I am trying to purchase domain mapping, but when I click the pay button, it is giving me an error saying "invalid product ID"

    Has this happened to anyone else? And any ideas how I can make the purchase?
    Blog url: http://tinkerbellandnoah.wordpress.com/

  2. It looks like you were able to map cheekytraveldeals.co.uk to your site. Is this the one you were trying to map or do you still need help with anything? Just let me know - thanks!

  3. Hi Kath, thanks for your reply.

    Yes I managed (didn't update the post yet!).

    I managed to pay using paypal, still not sure that that error meant though?

  4. Glad you were able to purchase the mapping upgrade. I don't see any payment errors on your transaction history and I haven't seen that error before, so I'm not sure what caused it.

    If it happens again, please feel free to take a screenshot of the whole page to help in troubleshooting. Here's a guide on how to make a screenshot, if you're not sure: http://en.support.wordpress.com/make-a-screenshot/

    You can upload the screenshot in your Media Library and then post a link so I can see it.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.