Need help? Check out our Support site, then


Publicise to Facebook doesn't show featured image

  1. This started working properly (for me, at least) about a week and a half ago. I held off for a little while in case it turned out to be a fluke, but it seems fully operational again. YAY and thanks!

  2. On my facebook page, I seem to have a slightly different issue. When I post the link to my blog directly on my fb page it uses the old gravatar image, even though it let's me click through and choose what image I wish to publish.

    The "object" debugger suggestion above doesn't work on pages... I tried it. I'm stumped at this point. Not sure, but I am absolutely certain that this is a Facebook issues and not a WordPress.com issue.

  3. Sometimes, I have the same problem, sometimes, I don't. Today, I have the same problem on both my wordpress blogs. Very annoying!

  4. There's a box in the SEO plugin about allowing meta tags for FB social graph. I unchecked it. Now the images show up again. They were working before I installed that plugin. And now they work again. Yay.

  5. We've made several updates to resolve this issue. If you still encounter issues with newly published posts shared on Facebook, let us know including the link of the post you shared.

    Note that you can also use the Facebook Debugger to update FB's cache so it uses the correct image and description of your site: https://developers.facebook.com/tools/debug/‎

  6. hermanvandendungen
    Member

    Link given does not work ...

  7. This has been working fine for us for a couple of months, but today it just posted our logo again rather than the featured image. Here's the post: http://bibliolore.org/2014/02/25/industrial-musicals/

    Thanks for working on this!

  8. @rilm You should be able to see the correct image now.

  9. Thanks! Was it something we could have done on our end?

  10. Great :)

    Yes, I've used the Facebook Debugger tool (see my previous reply for a link) to update Facebook's cache.

  11. Okay, I'll try to figure that out next time. Thanks again!

  12. Awesome. I'm closing this thread. However, feel free to contact us if you have any issues with publicize or other questions.

    Thank you.

Topic Closed

This topic has been closed to new replies.

About this Topic