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1. abbasdjavadi
   Member
   Sep 10, 2012, 5:42 PM

   Hi, I am connected to FB and Twitter. None works. Before it was only FB, now it's both. On settings>Sharing I connected to both. But on the edit page sometimes only Twitter shows up, sometimes only FB and the button is inactive. I disconnected both, deleted the WP app on FB and reconnected. Doesn't work. And the FB button on edit page is still inactive even though Sharing shows that I am connected. My site is http://cheshmandaz.org
   Thanks for any help.

   The blog I need help with is cheshmandaz.org.

2. timethief
   Member
   Sep 10, 2012, 5:46 PM

   1. Try flushing your FB cache but disconnect from FB first http://umairj.com/146/how-to-clear-facebook-shares-cache/
   2. Try the full reconnect procedure again detailed at http://en.support.wordpress.com/publicize/#reconnecting-facebook including step 3 (removing the FB app), which is probably the most important step.
   http://en.support.wordpress.com/publicize/#reconnecting-twitter
   3. See also publicize troubleshooting http://en.support.wordpress.com/publicize/#troubleshooting

3. abbasdjavadi
   Member
   Sep 10, 2012, 9:23 PM

   Thank you very much. I failed to fix it. Probably the first step, clearing the FB cache didn't work although I tried it twice. The explanation was a bit confusing for dummies. Thanks anyway.

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