WordPress.com is an easy way to start blogging. Get a blog, check out our features, read the latest announcements, choose from great themes, or learn about the team behind it.
Need help? Check out our Support site, then
I posted this problem to support last week but have never received a reply. So I wonder if someone has an idea about it. I have the blog set to publicize each new post to Facebook and to LInkedIn. The Facebook works fine. But the LinkedIn post shows the raw html, not the post or picture. Is this a setting someplace I have to fix? Or is it broken? Note that LInkedIn worked OK until several weeks ago. Thanks. Joanne
The blog I need help with is randomsights.com.
Hello there,
We Volunteers cannot help you with your issue. I have located another thread wherein the same issue is reported http://en.forums.wordpress.com/topic/linkedin-token-not-found?replies=4
Will you please file a support ticket? Here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.
Thanks. I did that (support ticket, exactly as you describe) last week, but still no reply. WordPress support very slow. Have submitted a new support request.
I'm sorry you haven't had a reply as yet. Hopefully you will get one soon.
How does "Publicize" (e.g. on LinkedInI) work? In "Settings->Sharing" the LinkedIn logo shows "Connected", but the page does not explain:
1. Does it mean that every time I hit "Publish" the blog will automatically be published on LinkedIn? Or...
2. Do I have to hit "Publish" every time I add a new post to my blog?
3. Where do I look on LinkedIn to check that the new blogpost was publicized on LinkedIn?
Could you please consider looking at Apple's use of the English language in connection with support/settings and related facilities and adopt their manner of explaining how-things-work? I'm guessing that they hire non-computer professionals who translate that which may be obvious to a geek into plain English for the rest of the rest of world's humanity. Judging by the very great many number of questions on WordPress's "Support" page, and WP's inability to answer these concerns in a timely manner, if you made your instructions easier to understand, more people would sign up for what is definitely a great blog service.
Also, would WordPress please consider hiring a professional Editor. Some of your instructions don't make sense. For example the line below the "Leave a Reply" box says:
"We love positive and productive discussions, so please keep comments on the topics at hand and not on other members of the community."
What does this mean? This looks like a conflation of two disparate subjects:
1. stick to the topic at hand,
2. comment to us (WP) not to members.
Yes? If not, please explain.
Thank you.
What does "Notify me of followup posts via e-mail" (below "Leave a Reply") mean?
What posts are you referring to:
1. One's questions asking for help in trying to understand how WP works?
2. One's blog post (which one)?
3. WP posts (which ones) - posted where?
Thanks.
"We love positive and productive discussions, so please keep comments on the topics at hand and not on other members of the community."
If the above means that you want questions and comments addressed to WP (Support? Other? Why not provide a link?), you have to improve your Support's responses. Better yet, review your own very often confusing instructions. Lucid writing is an Art, or there would not be University courses teaching the same.
As a 2-year veteran of WP, I have spent a LOT of time helping friends with some of their basic questions as they try to build their own WP blog. I use screenshots and plain, basic English and step-by-step procedures. I share in their often expressed (to me) frustration with WP's sometimes impossible to understand instructions.
As a member of the legal profession, I have long ago become sensitive to the issue of jargon and unintelligible/confusing non-street English language/instructions when trying to explain obvious (to me) legal concepts and procedures into plain English for those unfamiliar with legalese. This has enabled me to understand what plain English is and how to apply it. It truly is an art. I hope that WP will consider simplifying its own instructions. I want to help my friends, but sometimes I'm ready to jump out of my skin out of frustration.
@newsintransit
Good day to you. This is a peer support forum where Volunteers like myself provide assistance to our fellow bloggers bu answering questions posed to the best of our ability. We have a wide range of complimentary skills and experience. Volunteers do not of course make policy decisions or compose support documentation. That's the purview of Staff.
If you would like to direct your feedback to Staff when they reactivate the support link Monday, September 19th (UTC) then here's the link. After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.
This topic has been closed to new replies.
jsmocn
