Need help? Check out our Support site, then


purchase doesnt show

  1. I had a problem where when my account was set up by my friend he didn't associate the correct email address. He used one that's invalid so I asked wordpress and they kindly sent a new confirmation email to the correct address however now not only can I not fix my .com web page but my account is misspelled as bigpapasmokeem which is incorrect and shouldn't have two Es'. please help I have to get my page done like yesterday

    The blog I need help with is bigpapasmokeem.wordpress.com.

  2. You can change your site's URL using these instructions:

    http://en.support.wordpress.com/changing-blog-address/

    Keep in mind that you cannot reuse your old site address if you change to something new.

    purchase doesnt show

    Do you mean a paid upgrade purchase? I'm not seeing any upgrades as being associated with the account that you are posting from. Do you remember what specific upgrade it was?

  3. Yes I have a paid website bigpapasmokem.com but it doesnt show under my account as a purchase I don't know why?

  4. That domain is connected to the site

    Neither of which are owned by the "bigpapasmokem" account that you are posting from.

    It would appear that you have a second WordPress.com user account somewhere.

  5. Yes now you have it that is my account. However it was set up from a non existing email. I would now need to know how to recover yhat account because we purchased the domain namee but cannot edit it. Tx great to finally get some help at thisyour a gift from the wordpress gods lol

  6. Hi there,
    To complete the form for account recovery go to https://en.wordpress.com/wp-login.php?action=recovery

  7. Timethief has given you accurate information.

    Due to the private nature of information required for account recovery and the public nature of these forums, we cannot help with account recovery here.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.