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Purchase not successful

  1. ltvastmediablog
    Member

    I have purchased a new theme but it is not showing up that I have, I have been billed for it through my paypal address!

    The blog I need help with is ltvastmediablog.wordpress.com.

  2. Which theme did you purchase?
    Did you purchase it from WordPress.com ie. is it a theme listed here?
    http://wordpress.com/themes/

  3. We do not have FTP access to free hosted WordPress.com blogs and we not able to upload third party themes.
    http://en.support.wordpress.com/ftp-access/
    http://en.support.wordpress.com/themes/adding-new-themes/

    The only themes you can use on a free hosted WordPress.com blog like http://ltvastmediablog.wordpress.com/ are those found here > Appearance > Themes and showcased here > http://wordpress.com/themes/

  4. If and only if you purchased a premium theme from WordPress.com then this section of WordPress.com support documentation applies. http://en.support.wordpress.com/themes/premium-themes/

  5. I purchased the theme 'Standard' from the wordpress.com store itself.

  6. Eaxctly which blog did you purchase the theme for? What is the URL? Have you followed the instructions for activating the theme on the blog you purchased it for? http://en.support.wordpress.com/themes/premium-themes/

  7. *whispers* don't worry about it! I have bought it on my other blog. Such an idiot!

  8. Not to worry as we all make such mistakes and I guessed that when I posted above. Happy blogging!

  9. Thank you very much for your help and swift assistance!

  10. Sorry it took so long for me to say you're welcome. Best wishes.

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