I purchased the Guided Transfer upgrade on Friday, 4/22 at 10:01am PST. My happiness engineer (Paolo) contacted me on Friday, 4/22 at 10:17am PST asking for additional information to transfer my blog. I sent him all the information he needed on Friday, 4/22 at 3:23pm PST. Paolo didn't get back to me on Friday.
I re-sent the information again on Monday 4/25 at 7:54am PST, with a request to transfer my blog on Tuesday or Wednesday this week. I still haven't heard back from Paolo - even after re-sending the information today, Tuesday 4/26 around 8am PST.
I would like to get my blog transferred asap - ideally today or tomorrow - but I haven't heard back from my happiness engineer since my original purchase of the Guided Transfer upgrade. Can you have someone contact me asap? I'd like to get the process started by tomorrow if possible.
The blog I need help with is pickyeaterblog.wordpress.com.