Refund

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  dresstodestress · Member · Nov 24, 2012 at 8:15 pm

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  Dear sir, madam,

  I would like to ask for a refund for the upgrade of video press. How can I do this?

  Best regards,

  Henny

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 24, 2012 at 8:16 pm

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  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  

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  dresstodestress · Member · Nov 26, 2012 at 8:44 am

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  Thanks but I do not see any cancellation button and i’m still within the first month.

  Is there a possibility that i can send an e-mail to WP?

  Thanks.

  Henny

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  kardotim · Member · Nov 26, 2012 at 8:47 am

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  I’ve just canceled and refunded the VideoPress upgrade as requested. Feel free to contact us if you have any other questions.

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  dresstodestress · Member · Nov 26, 2012 at 8:48 am

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  Many thanks! Will it be recharged to my cc?

  Best regards,

  Henny

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  kardotim · Member · Nov 26, 2012 at 8:50 am

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  Yes. Please note it may take up to a week for the refund to appear on your statement.

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