Need help? Check out our Support site, then


Refund

  1. Canceled membership and did not opt to renew membership ($99.00.) Still got charged. Requesting refund.

    The blog I need help with is utdscm.com.

  2. Need staff help for refund.

    Again, cancelled renewal months ago and still got charged.

  3. Refund please.

  4. Still waiting for contact from a staff member

  5. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column. If it’s more than 2 days past the purchase date, you will not receive a refund.

    You must be logged in under the exact same username account that purchased the upgrade(s) to cancel.

    To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column.

    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 - 2 weeks for the refund to be received.

    Volunteers can't help with financial issues. If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

  6. Thank you so much for you help.

  7. You're welcome and best wishes.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags