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Refund

  1. Dear WordPress,
    You have a wonderful system set up, but for the life of me I can't find my way around. Therefore I am requesting cancellation of usage of the WordPress blog which I purchased within the past 48 hours. I am applying for the $99.00 refund. Thank you. Raphael Martin, [removed personal information]
    I couldn't find the proper form through which to request this cancellation but I'm sure this will be clear enough. Is there anything you need from me at this point?

    The blog I need help with is raphmartin.wordpress.com.

  2. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 - 2 weeks for the refund to be received.

  3. Hi Rafael, it looks like your purchase didn't actually go through, so you don't need to be issued a refund.

    We also have a beginner's guide to WordPress.com if you'd ever like to give it another shot. :-) http://learn.wordpress.com/

    If you need help with anything else, just let me know!

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