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Refund for newly registered domain that will be transferred

  1. I have not used my domain or site and just set it up about a week ago. Is it possible to get a refund as I will be transferring my domain to another host? Thanks.
    Blog url: http://tangerineskyphotography.wordpress.com/

  2. You must be logged in under the username account that purchased the upgrade to request cancellation or a refund. WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    If applicable please read > http://en.support.wordpress.com/bundles/#canceling-a-bundle

  3. Thanks so much for pointing me into the right direction.

  4. I actually am a little confused. I do not want to cancel my domain because I will be using it with another host site. How does that work in terms of getting a refund for an upgrade?

  5. Which upgrade did your purchase please? Did you purchase a bundle of upgrades or just a domain mapping upgrade?

    If you’ve registered your domain through WordPress.com and now want it to point to a blog or website hosted elsewhere then you can do this by updating the nameservers.
    http://en.support.wordpress.com/domains/domain-management/

  6. @tangerineskyphotography: we have a 48-hour refund policy for new domain registrations, and your refund request falls outside of this window.

    If you wish to use it with another host site, you can do it by updating the name servers, following the steps described here: http://en.support.wordpress.com/domains/change-name-servers/

    Note that you cannot transfer out a domain for 60 days after it was first registered. After 60 days have elapsed, you can transfer it following the steps here: http://en.support.wordpress.com/domains/transfer-domain-registration/

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