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Refund inquiry

  1. Hi, I didn't purchase anything but payment deducted´╝î so I am writing to ask for refund. Looking forward to your reply ASAP, please contact: [mail removed], thanks.

    The blog I need help with is hangsenblog.com.

  2. Turn off the auto renew - then you don't get charged

    flagged for the staff

  3. we turned off the auto renew before, but don't know what happened then. we want a refund of the fees we have paid yesterday, thanks.

  4. Hi there,

    It looks like the following upgrades were auto-renewed: VideoPress Custom Design No Ads 10GB Space Upgrade

    Do you want to have all of these upgrades cancelled and refunded?

    It also looks like you registered the custom domain hangsenblog.com that expires today. Do you intend to renew it?

  5. hi, yes, I want all of those upgrades cancelled and refunded, when it can be done ? Thanks

  6. Hi there,

    I have removed all of the upgrades from your account and refunded you $110. It looks like you disputed your No Ads renewal with PayPal so I was not able to refund that purchase.

    If you do not wish to use your domain in the future, you do not need to renew it either.

  7. Hi, you can directly choose refund for the No Ads and the dispute will end, thanks

  8. The payment for no-ads has been reversed. Please let us know if you need any further assistance!

  9. Thanks for your help :)
    BTW, we would like to cancel the domain "hangsenblog.com" will it automatically expire if we don't renew it, thanks

  10. Canceling a domain means you completely give up ownership of the domain and can take up to 35 days before it will become available to register somewhere. If you would like to completely cancel your ownership of the domain name, please reply to confirm.

  11. yes, we want to cancel the domain , thanks

  12. The domain has been canceled and removed as requested.

    Please let us know if you need any further assistance!

  13. no more now, thanks very much :)

  14. You're welcome. Feel free to contact us if you have any other questions.

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