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refund on cancelled site

  1. Cancelled upgrade purchased June 15 - cancelled within 24 hours - have not yet received refund on credit card

    The blog I need help with is nicolasimmons.wordpress.com.

  2. flagged for the staff to review your account

  3. Hello nicolasimmons,

    I see no Upgrades on your account. Is it possible they will bought with another account? Please list the account name which you would like help with. Thanks.

  4. To give a little more detail:
    issotl.wordpress.com still exists as a site - though does not show up on my blogs page. I want to cancel it, but cannot as it is no longer listed when I log in... very strange.
    While there is no activity shown on my account at all, I was charged $99 USD on July 15. A refund was requested within 24 hrs, and was promised - but has not shown up on my credit card since that time.

  5. Hi issotlexec,

    I have moved this discussion to a private ticket and sent you an e-mail on your request.

    Please reply back when you have a minute.

    Cheers!

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