WordPress.com

1. ryanluedecke
   Member
   Jan 2, 2013, 2:19 AM

   Hi,

   i'd like to request a refund on the WordPress value bundle. I was under the impression that I would get a free custom domain, but then i was charged an additional $13 for mapping a custom domain.

   I don't understand?

   thanks,
   ryan

   The blog I need help with is ryanluedecke.com.

2. timethief
   Member
   Jan 2, 2013, 2:22 AM

   WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
   http://en.support.wordpress.com/upgrades/#refunds
   If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle
   Note: If you are seeking a refund, it takes from 1 - 2 weeks for the refund to be received.

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