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Refunds

  1. Hi!

    For several weeks now I have been searching for a way to to get a refund for a recent upgrade to my wordpress.org blog.

    I cannot find ANYTHING on the wordpress.com website... and when I call the number that was posted on my bank statement on the day I made the upgrade all I get is a recorded message to write some email address... Today, just 5 weeks after the upgrade I finally sent the email (I have been seriously ill and a friend has agreed to help write the email for me, because I am not capable of sitting at the computer with several herniated discs in my neck due to a recent accident), but we read in the support topics that WORDPRESS.ORG is on a business "hiatus" until OCTOBER 29th.

    What should I do?

    Please advise if anyone else is having a difficult time getting support/customer service questions answered here at wordpress... ?

    Thanks!

    The blog I need help with is tucsonblonde.wordpress.com.

  2. Unfortunately, we only have the ability to issue refunds within 30 days of purchase, so we will not be able to refund this as the upgrade is now 43 days old.

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