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Reporting Referrer SPAM

  1. In the sticky thread at the top of the forums it says contact support through the form http://en.support.wordpress.com/contact/

    However there is no immediate way to contact support you just get this page

    How can we help?

    First, let's try to narrow down what you're contacting us about. Please enter a few words that describe your question/issue.

    Is there a way of putting in a contact for about referrer SPAM

    The blog I need help with is theianfox.wordpress.com.

  2. The contact is the same link despite what you are reporting. You must type "referrer spam" into the searchbox. After you use the searchbox at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

  3. Just to bring this back up again.

    I've just done exactly as you said and now there isn't an option for "not found what you're looking for".

    Can WordPress have a dedicated address for referer SPAM or something.

    All you get is search results for a threads mentioning referer SPAM. I think the sticky thread needs updating.

  4. The contact form is off right now since staff are all gathered for a brainstorming/coding blitz and won't officially be back till the 15th. They are monitoring the forums and also the support email address, so you can contact them at support@wordpress.com . Once they are back and the support contact form is again running, then you can use that instead of the email address. They prefer the contact form as it enters it into the ticketing system so they can keep track of things better and watch for trends and such.

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