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  1. PayPal logo May 23, 2014 22:02:36 EDT
    Transaction ID: 5BH15496K8317221L
    Hello William Craig,

    You authorized a transaction to WordPress.com. Money won't leave your account until WordPress.com processes your order.

    Thanks for using PayPal. To see the full transaction details, log in to your PayPal account. Keep in mind, it may take a few moments for this transaction to appear.

    Merchant
    WordPress.com
    [email redacted]
    877-273-3049 Instructions to merchant
    You haven't entered any instructions.
    Don’t let savings slip away, have you used your $15 offer for 1800Flowers.com?
    Description Unit price Qty Amount
    WordPress.com Premium for http://maryalicephotography.wordpress.com
    Item# 1003 $99.00 USD 1 $99.00 USD
    Subtotal $99.00 USD
    Total $99.00 USD
    Payment $99.00 USD '

    I was billed and want to cancel; my account shows no upgrade so I can't do it on line

    The blog I need help with is maryalicecraig.wordpress.com.

  2. The owner of that upgrade and site is a different WordPress.com user account than the one you are posting from. This is why you are unable to see the upgrade.

    You will need to login to the account that owns the upgrade in order to cancel it. If you cannot remember the login information for a WordPress.com account, your best bet is to try the account recovery process here:

    https://wordpress.com/wp-login.php?action=recovery

    Due to the private nature of information required for account recovery and the public nature of these forums, we cannot help with account recovery here.

    Please let me know if you have further questions or if anything is unclear.

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