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Save Menu Gives WordPress Fail Page Every Time

  1. jumpraven
    Member

    I am trying to create a menu to list all the directors whose films I have blogged about. The directors are categories attached to the appropriate posts. I have some of them in the menu already, but now WordPress gives me the Matt is screwing with the servers fail page every time I try to save, whether I have added another item or not. It has been happening all week and if the page is reloaded after a long time, it will sometimes say, "Are you sure you want to do this?" It won't give me the choice to answer it with an affirmative. Help me WordPress!

    The blog I need help with is ishootthepictures.com.

  2. thesacredpath
    Member

    Log out of wordpress, clear your browser cache and cookies, restart your browser and then try again.

    If that does not work, try a different browser to see if it is browser related.

    Also, what browser and browser version are you using?

  3. jumpraven
    Member

    Nope, still getting the same fail page. Tried it with Firefox 6.0.2 and Chrome 14.0.835.186 m

  4. thesacredpath
    Member

    This will probably require staff intervention then. Since the support contact form is closed till Monday sometime, this thread has been flagged for their attention and hopefully they will respond shortly and get this straightened out for you.

  5. macmanx
    Staff

    This should be cleared up now. Would you please try one more time?

  6. jumpraven
    Member

    I wish, but it's still giving me the error page on both Firefox and Chrome.

  7. jumpraven
    Member

    Just to give an update. I just tried the save menu button again and I am still getting the error page.

  8. timethief
    Member

    We need more details please. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

    Are you using http:// or https:// see http://en.support.wordpress.com/https/

    Which browser and version of it are you using? Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

    Do you have third party cookies enabled? Do you have another browser you can try?

    You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

    Sometimes operating system and/or security system updates can cause problems so check for known issues. When you make adjustments to your browser settings — changing privacy settings, deleting cookies or increasing security — you will need to close your window and restart the browser before those new settings become effective.

  9. jumpraven
    Member

    My home connection is cable. Proxy servers? Do you mean if I run a traceroute to wordpress.com, how many hops are there? If so, the answer is 15.

    I'm using http.

    I thought we settled the browser bit earlier, but Firefox is now 7.0. Third party cookies are enabled, I have tried Opera as well and it doesn't work.

    I also tried the save menu from my iPhone using Safari on 3G and it also gives me the fail page.

    I updated Flash to the most recent and it still gives me the error page.

    I hope I answered all your questions.

  10. dllh
    Staff

    Hi, jumpraven. I've taken a look at your menus and have sort of reproduced the problem (I was able to add one director but got a server error when trying to add another). I think the issue here is simply that you've got more data in your menu than we're equipped to display in this method. While there's not a documented cap to the number of items you can use, I think you're tripping some wire that's causing the server to stop responding when you attempt to save.

    Since it looks like you're probably wanting to use these in a sidebar and not as an actual navigation menu, I do have a possible workaround. Using the Link widget, you can pick a link category to display. So you could add a "Directors" link category and then add the link to your category listing for each director to that link category. Then you could add a Link widget to your sidebar that pulls from only that category. I don't anticipate that you'd run into a similar ceiling with the links, so this may do the trick.

  11. jumpraven
    Member

    I think I see what you're saying, but that's a bit of work to do. Is there a faster way than just adding one link at a time? Is there some way I could automate this task?

  12. dllh
    Staff

    Another option would be to use a Text widget and paste in an html list of links. I've sent you an email that contains the markup you would need to use, and I think/hope that makes this process go a bit more smoothly for you. You'll basically need to snip out of the markup I've sent the categories that you don't wish to display in your sidebar.

  13. jumpraven
    Member

    That worked well. Thanks for your help.

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