WordPress.com

1. worldmusiclampeter
   Member
   Nov 23, 2012, 2:34 PM

   I have have a domain registered with someone other than WordPress. At first, the domain would not map correctly to my WordPress site, but I have managed to correctly map the DNS records now.

   The problem is the email.

   The MX records my I was given from my host, do not match the format explained in the WordPress support pages.

   Does anybody understand this protocol who can help me?

   The records I have been given are in the form:

   12.123.123.456 mta1.examplehost.com
   12.123.123.456 mta2.examplehost.com
   12.123.123.456 smtp.examplehost.com

   Any ideas?

   Do I need more info from the domain host?

   Thanks in advance...

   Andy

   The blog I need help with is worldsacredmusic.com.

2. kathrynwp
   Staff
   Nov 26, 2012, 8:36 PM

   MX records don't include an IP address. Could you let me know who your email host is?

3. stkildathunda
   Member
   Nov 26, 2012, 9:32 PM

   Sorry for jumping in here but im having same kind of issues and didnt think making new thread about it was worthwhile.

   These are details I got given but cant seem to work out how to change DNS on here. My domain host is with crazydomains.com.au

   truezebras.com. --> MX Record priority 0 --> mail.truezebras.com.
   mail.truezebras.com. --> A Record --> 27.124.117.33
   webmail.truezebras.com. --> A Record --> 27.124.117.33

   Website - http://www.truezebras.com or actual hosted one on here is truezebras.net

4. kathrynwp
   Staff
   Nov 26, 2012, 9:36 PM

   stkildathunda - please do start a new thread for your issue, thanks.

5. stkildathunda
   Member
   Nov 26, 2012, 9:38 PM

   OK no worries, sorry!

6. worldmusiclampeter
   Member
   Nov 26, 2012, 9:41 PM

   Wow, thanks for the reply.

   iomartmail.com is the host.

7. kathrynwp
   Staff
   Nov 26, 2012, 10:06 PM

   Hi there - thanks for this. Would you mind asking your email provider for the information in our required format as I'm unable to determine the correct records based on this information. You could try sending them these samples:

   Format

   MX <pref> <host>
   TXT <text>
   CNAME <subdomain> <host>
   A <subdomain> <IP>
   SRV <_service._protocol> <priority> <weight> <port> <domain>

   Sample records

   MX 10 MAIL1.EXAMPLE.COM.
   MX 20 MAIL2.EXAMPLE.COM.
   TXT v=spf1 include:mail.example.com ~all
   CNAME autodiscover EXCHANGE.EXAMPLE.COM.
   A webmail 1.2.3.4
   SRV _xmpp-client._tcp 10 10 5269 example.com.

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