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Site has dissappeared - help!

  1. amxleggott
    Member

    hi
    trying to access the admin panel for the site http://newtownresidents.wordpress.com
    but getting an install page /wp-admin/install.php which seems to indicate the site doenst exist any more?

    Can you help? note that we did have this site linked to a url newtownra.com but we no longer own this domain and want to point this site to a new domain?

    The blog I need help with is newtownra.com.

  2. macmanx
    Happiness Engineer

    I'm sorry about that! I have removed the expired domain from your account.

  3. amxleggott
    Member

    Thanks for the prompt response! much appreciated

  4. macmanx
    Happiness Engineer

    You're welcome!

  5. amxleggott
    Member

    Hi
    hoping you can help me with a related issue..

    am now trying to redirect a new url to this wordpress site..

    instructions on http://en.support.wordpress.com/domains/map-existing-domain/ say we need to update the name servers... to NS1.wordpress.com , NS2 etc

    But my name server is asking me for this url AND the IP of the name server - can you clarify where i get the IP info from?

    Plus they are also asking me for a technical contact details for the name server.. any advice on what i should put there?

    ta

  6. macmanx
    Happiness Engineer

    For their IP addresses, use:

    72.233.69.14
76.74.159.137
64.34.177.159

    I'm not sure why they want contact details, but they could reply here if they need anything.

  7. amxleggott
    Member

    Great, thanks

    I've done the redirect at our DNS controller (www.domainz.net.nz) - then did the domain mapping purchase and setup in WP, and switched it over to the new url, but its redirecting to a parked url
    eg http://www.domainz.net.nz/parked.asp?h=newtown.org.nz

    is there something else i need to do ? or is this a matter of the new DNS needing to propagate? should i switch it back to the wordpress.com url for now?

  8. amxleggott
    Member

    oh, wait, this seems to have sorted itself now - must have just been a time thing.

    one final question - its using the http://newtown.org.nz form rather than the http://www.newtown.org.nz form - if we want it to default to the www. form is that a configuration issue at the wordpress end, the DNS controller end, or both?

    ta

  9. jenia
    Happiness Engineer

    WordPress.com always redirects the www subdomain to the non-www version. Because of this, you can still use www version of your custom domain on your signature or business cards if you'd like.

    I hope this helps - happy blogging :)

  10. amxleggott
    Member

    ok, thanks for clarification

  11. jenia
    Happiness Engineer

    You are welcome - happy blogging :)

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