Need help? Check out our Support site, then


Site Header "Crop" Button Disappearing ???

  1. Please help,

    When I upload an image for my header (it is a PDF file) it will accept it but when it tells me to crop it, the "Crop" button disappears and so does the "cropping box". It only does this with PDF's, but that's the only good-quality file I could find!

    PLEASE ASSIST.

  2. panaghiotisadam
    Member

    The site linked to your nick is not a wp.com blog. Do you have a wp.com blog?

  3. yes,

    officialblaze.com

  4. panaghiotisadam
    Member

    Thanks! (Sorry for that, but we get a lot of wrong visits.)

    PDFs are not image files. You must upload a JPG or a PNG or a GIF. And it's best to check the dimensions your theme specifies and create an image in those dimensions, so that it will get uploaded as is: you lose quality if you crop the header image.

  5. Thanks!

  6. Thanks!

  7. when i try to crop stuff (avatars ect.) I get a little red x in a box. I need help!!!!

  8. panaghiotisadam
    Member

    @waddlebox1234: First make sure the file is a jpg. Then, try uploading an appropriately sized image that will be used without cropping.

Topic Closed

This topic has been closed to new replies.

About this Topic