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Site Redirect Reversal

  1. mysearchofsummer
    Member

    I was not aware the site redirect was on an automatic renewal. I do not wish to renew this, but it has charged my credit card. Can you please let me know how to reverse this charge and get my money back, and to stop it from happening again in the future?

    Please let me know.
    Blog url: http://mysearchofsummer.wordpress.com/

  2. Please see:
    Dashboard > Store > My Upgrades
    Dashboard > Store > Billing History

    You can disable auto-renew of your domain mapping.
    Dashboard > Store > My Upgrades > Disable auto-renew
    http://en.support.wordpress.com/upgrades/#refunds

    If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

  3. For a refund see here please > http://en.support.wordpress.com/upgrades/#refunds

  4. mysearchofsummer
    Member

    Thank you! Got the redirect changed and contacted support for a refund, now just waiting for their response...

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