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Site stats not working properly

  1. My sight stats is showing 47 views on my blog, but only 1 visitor. I know that I've had multiple visitors. I've had 21 referrals from Facebook, so far. What do I need to do to get the stats to show the correct number of visitors to my website/blog?

    The blog I need help with is callieanna.com.

  2. Our stats are not real time stats. They take hours to update and rectify. http://en.support.wordpress.com/stats/
    Also be aware that Likes, follows, shares and reblogs are not page view stats. In fact, likes, shares and reblogs are completely misleading when you are talking about page view stats. Your followers and anyone with a WordPress.com blog who is logged into WordPress.com can "like", "share" and "reblog" your posts in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat. Likes, follows, shares and reblogs are not page views. In fact, likes, shares and reblogs are completely misleading when you are talking about page view stats. Your followers and anyone with a WordPress.com blog who is logged into WordPress.com can "like", "share" and "reblog" your posts in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat.

  3. I understand all of that. But I've never seen my stats continue to update the total number of views on my blog, without continuing to update the number of individual visitors that generated those page views. It has always updated concurrently. Is this something that should work itself out in the next several hours?

  4. I'll tag this thread for Staff to take a close look at your stats. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  5. The stats haven't been working properly on my site for the last several days. Today it says I've had no views, so then, how have I been getting likes, new followers, etc (because I have been)? I also do not have a comment box below my posted emails, or the share buttons that I have had.

  6. Hi Sarah,

    I took a look at your stats, and on the day in question you did end up having quite a few visitors; 70 to be precise. In our Stats help article:

    http://en.support.wordpress.com/stats/#views-and-visitors

    We talk about how views can show up within 5 minutes but visitors can take in excess of 2 hours to appear. It sounds like that's what was happening in this case.

    And @Dana, it sounds like you may be getting likes and new followers directly from the Reader. You can read about it on the same help article.

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