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site twice in stats

  1. bageletparisbrest
    Member

    Hi,

    My site appear twice in stats tab and it record stats on none of them.

    But it is working on the same wordpress account for another site i have.

    can you tell me how to erase one of the 2 entries and maybe how to reset stats tag in the site?

    reagards,

    Laurent
    Blog url: http://www.bageletparisbrest.com/

  2. We cannot help you here at WordPress.com with that site as it’s not being hosted by WordPress.com and we run on different software. This is the correct forum for your software http://wordpress.ORG/support/ If you have not registered a WordPress.org username account yet you can do so on the top right hand corner of the page I just linked to so you can post to those support forums.
    WordPress.com vs WordPress.org: The Differences
    http://support.wordpress.com/com-vs-org/
    Best wishes with your site.

  3. bageletparisbrest
    Member

    But the stats are on your site. And my problem is on my account on your site.

    My blog "une vie au quebec" is listed twice for no reason, and i suspect that's why i have no more stats on it from jetpack!

    Laurent

  4. Here's an example of the date displaying above the post title on your blog:
    October 12, 2012
    Appreciating Italy’s Tirolian Gold
    That October 12, 2012 date and all dates throughout the blog can be removed from displaying via CSS editing.

  5. bageletparisbrest
    Member

    hmm, that is not my question.

  6. Oh dear! I had two tabs open and I posted the wrong thing above into the wrong thread. I apologize for that.

    @bageletparisbrest
    Staff have requested that folks with Jetpack issues post their questions to the existing Jetpack forum at WordPress.org, since it would be easier to keep support focused in one place as much as possible: http://wordpress.org/support/plugin/jetpack

  7. bageletparisbrest
    Member

    i understand, but why do i have 2 entries for the same blog in wordpress.com, and how can i remove one of them. i think it's more a worpress.com problem than a jetpack problem, as my issue is on wordpress.com.

  8. Now I understand you and I have flagged this thread so Staff will remove the duplicated blog. I apologize for the delay and frustration.

  9. bageletparisbrest
    Member

    you are very welcome,

    thank you for your help.

  10. bageletparisbrest
    Member

    hi do you know when it will be done ?

  11. No, we have no idea.

  12. why do i have 2 entries for the same blog in wordpress.com, and how can i remove one of them.

    Hi there - could you please let me know for which site at WordPress.com you're seeing double stats? I see four sites on your bageletparisbrest account, but they're all self-hosted Jetpack sites.

    Thanks!

  13. bageletparisbrest
    Member

    i can you removed the 2 entries for une vie au quebec, like that i can restart from scratch. do i need to reset my link from word press?
    thanks

  14. bageletparisbrest
    Member

    i'm disconnected now. by the way, neither account was working and logging my site so it doesn't matter if stats disappear.
    will i have to also reset jetpack stuff on my side?

  15. bageletparisbrest
    Member

    hi,
    i think you killed the wrong one i have 2 sites again. please kill both une vie au quebec, and tell me how to reset jetpack on my server side, please.
    laurent
    ps i disconnect

  16. Will you please post URLs starting with http:// for these blogs want to be deleted so no mistakes are made?

  17. bageletparisbrest
    Member

    http://www.ioualalen.com/wordpress/
    nom du blog une vie au quebec
    let me know when you are done and i will check if everything is ok
    thanks by advance

  18. bageletparisbrest
    Member

    hi,
    could you also kill the last une vie au quebec, please, like that i restart from scratch, otherwise it will do the same : create a double entry.

  19. bageletparisbrest
    Member

    hi,

    if i connect my site now, it will recreate a double entry, so could you please remove also the une vie au quebec entry remaining.

    laurent

  20. I've removed http://www.ioualalen.com/wordpress/ from your account.

    Please let me know if you need further assistance.

  21. bageletparisbrest
    Member

    i reinstall jetpack, and i still have one entry.

    i have to wait a bit to see if stats are working

    thanks for your help

    laurent

  22. My pleasure. Just let us know if you need anything else.

  23. bageletparisbrest
    Member

    stats are not working, but i have to check with jetpack now i guess...
    is there any tools are test i can run to check if it is well implanted?
    laurent

  24. Hi there - you can try the debug tool:
    http://jetpack.me/support/debug/

    And here are some troubleshooting tips:
    http://jetpack.me/troubleshooting/troubleshooting-tips/

    If you have further issues, please try searching the Jetpack support forum and feel free to post there if you don't find a solution.

  25. bageletparisbrest
    Member

    thanks for your help,

    laurent

  26. My pleasure.

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