Need help? Check out our Support site, then


Snow, and clearing cookies

  1. The snow box in my settings page has unticked itself - I didn't touch it - but there is still snow on my stats page. I don't want it
    Timethief told me in my previous thread to disable snow, and then I must clear all my cookies - a thing I have not done before. I waited because just need clarity on one point: should I delete them ALL, or should I delete selectively, keeping just a few? How does it affect visits? Do I for instance have cookies in the wordpress site? I looked, and couldn't find it listed.
    Grateful for anyone's help!

    The blog I need help with is janeadamsart.wordpress.com.

  2. Delete them ALL.

  3. Thank you, raincoaster. I have to get rid of the snow first. It is still falling on my stats pages etc, though not on the blog or settings. The box is unticked. What to do?

  4. Clearing your cache and cookies should take care of it, actually.

  5. Hi raincoaster. I have deleted all the cookies, and disabled the snow-box again, by ticking and then unticking it, but there is STILL snow dots on the stats pages. I find it annoying, and I have been told the feature can be an interference. What should I do? Thanks for your help

Topic Closed

This topic has been closed to new replies.

About this Topic